Michael P.
Posted
Just got them and they are a bit hard…
Just got them and they are a bit hard to contact by phone but otherwise haven't had enough experience with them for a great review

Excellent
61 reviews
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Universal Direct (universaldirect.com) has 61 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Michael P.
Posted
Just got them and they are a bit hard to contact by phone but otherwise haven't had enough experience with them for a great review
Bailey J.
Posted
The price was a little more than other companies. But my experience with customer service rep, Jasmyn Williams was awesome! she was so helpful and kind.
Neil S.
Posted
I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.
Samuel
Posted
Easy to use online quote.