EaseUSReviews of update.easeus.com

That was fast support!! :D

The best support experience ever received

Recovered my life, an amazing job. Good graphics and an amazing Robot bot thing!

Needed a new license key, and they provided in a few minutes

Regarding EaseUS, a provider of data recovery solutions. I do not recommend them. I am an old man, in the beginning stages of Alzheimer’s, so I tend to be a bit forgetful. I admit I am at least partially responsible, however: 33 days ago, I purchased Todo backup and restore from this company. 2 weeks later, there was an update, that I of course installed. Their app uninstalled the old version before installing the new one. When I loaded the app again, I was told to activate it. I attempted to do so using the registration key I had purchased only a 33 days prior, and was told it had already been used, and to purchase the app again. I was able to get a new key via chat, but then, 2 weeks later, Yesterday, 09-23-2024, there was another update. During the a fore mentioned chat with support I WAS also given instructions on how to reset my key(s). Again, I was unable to use the key I had already purchased and was told to pay for it again. I went back to chat with support asking for a refund, because I don’t find the cost of the app to be worth going through such a major inconvenience every other week. I was given an email address for their customer service department, I contacted them explaining my position, again asking for a refund, only to be told it was three days past their refund policy. They sent a link to their refund policy, telling me they strongly suggest I read it. My choices are to either go through this major hassle to get a new license every other week, or to skip UPDATES. Updates are bug fixes and patches. I find this app to be of no value to me. From their website: On the following dates, I made these purchases: EaseUS Todo PCTrans Professiol, Yearly Subscription DKVT7-IBK5Z-S4W1J-6VUL4-8TF71 2024-08-21 $59.95/yr Lifetime Upgrades Subscription GQ146-1BZ1M-PIKF1-C5GC6-5D7XI 2024-08-05 $69.95 Same day, Yearly Subscription DKVT7-IBK5Z-S4W1J-6VUL4-8TF71 2024-08-21 $59.95/yr Yearly Subscription TQYTF-QJJRJ-8W67D-VTIYT-GKG7A 2024-05-18 $59.95/yr Yearly Subscription GPX5H-8NEWP-KZUHD-5XILM-JJVIT 2024-03-22 $59.95/yr Lifetime FI3CG-3Q15N-29KS9-ARSHR-QGZUI 2024-03-22 $69.95 Lifetime 3FTNF-WFZHK-1SK3Z-56KIG-JKHSZ 2023-09-20 $69.95 Lifetime MBWGY-3LRC4-EEX34-2DM7W-KC6H6 2023-05-16 $69.95 Easeus Todo backup and restore Yearly Subscription 234668240 2024-05-18 GG8BX-7YKVQ-X8A3J-U6VZZ-JSHVR 2024-08-21 to 2025-08-22 $39.95/yr Lifetime Upgrades Subscription 3FTNF-WFZHK-1SK3Z-56KIG-JKHSZ 2023-09-20 $79.95 Why would they not tell me I already own their products? I did get these refunds: 239388494 -39.98 2024-08-06 05:16:27 REFUND 234668240 -59.95 2024-06-06 09:05:20 REFUND 230683760 -59.95 2024-06-06 09:05:05 REFUND 234668240 56.65 2024-05-19 02:39:48 Refunded Their support team is great, but I believe, when customer service pulled up my account, they should have noticed how many times I purchased their products.

très réactif et très compètent et sympathique

ottimo servizio immediato e puntuale

Can't recover the files that I really want. The files can't find by the tool, disappoint a lot