Jordan G.
Posted
Helpful and responsive
Helpful and responsive
Response from Upstep Custom Orthotics· Jul 5, 2024
Thank you so much for taking the time to share your thoughts with us!

Great
3,671 reviews
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Jordan G.
Posted
Helpful and responsive
Response from Upstep Custom Orthotics· Jul 5, 2024
Thank you so much for taking the time to share your thoughts with us!
Camron
Posted
Ustep online for custom orthotics Kasie was very helpful and patient and courteous and kind. I'd recommend her as live agent messenger for ustep
Response from Upstep Custom Orthotics· Jul 4, 2024
Thank you for your wonderful feedback! We're delighted to hear that Kasie was helpful, patient, courteous, and kind. We agree—she’s an invaluable part of our team. Your recommendation truly means a lot to us.
Madhav P.
Posted
Kasie was just the most amazing salesperson... Knowledgeable, respectful and very helpful!
Response from Upstep Custom Orthotics· Jul 4, 2024
Thank you for your wonderful feedback! We're delighted to hear that Kasie was able to provide such a knowledgeable and helpful experience. We’ll be sure to pass along your kind words to her.
Jay
Posted
Mary was very helpful and quick with her responses!
Response from Upstep Custom Orthotics· Jul 4, 2024
Thank you so much for your kind words! We're thrilled to hear that Mary was able to assist you promptly and effectively. Your feedback means the world to us!
Ramblin' A.
Posted
Kasie was very helpful. I liked that when I asked the price of orthotics, she didn’t pussyfoot around.
Response from Upstep Custom Orthotics· Jul 4, 2024
Thank you for your feedback! We're glad to hear that Kasie was very helpful and appreciated her directness in providing the information you needed. Your satisfaction is important to us!
jason 'jake' C.
Posted
Mary was awesome, and very helpful...
Response from Upstep Custom Orthotics· Jul 4, 2024
Thank you for your review!
John M.
Posted
Kasie was very nice and helpful!
Response from Upstep Custom Orthotics· Jul 5, 2024
Thank you for your review of our customer service!
Barney S.
Posted
Kirsten was direct and helped with my issue quickly.
Response from Upstep Custom Orthotics· Jul 5, 2024
Thank you for your feedback! We will be sure to pass your kind words along.