Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
jeff G.
Posted
Kasie had care and compassion and addressed the concerns immediately. Phenomenal customer service!
Response from Upstep Custom Orthotics· May 6, 2024
Thank you so much for sharing your experience! We will be sure to share your kind words with Kasie.
Henry
Posted
Mary answered my question quickly and precisely - exactly what I needed!
Response from Upstep Custom Orthotics· May 6, 2024
We love to hear this! Thank you so much for sharing your experience with our customer care team!
Tom B.
Posted
Returning customer. I really like my first two pairs of inserts so I wanted to get two more.
Response from Upstep Custom Orthotics· May 3, 2024
Hello, Thank you for your continued support! We're thrilled to have you as a returning customer and delighted to hear that you've been enjoying your first two pairs of Upsteps. Your satisfaction means a lot to us, and we're honored to have the opportunity to provide you with the foot comfort you deserve!
Sonja M.
Posted
Mary was very helpful answering my many questions regarding these orthotics.
Response from Upstep Custom Orthotics· May 3, 2024
Thank you so much for sharing your feedback with us!
Dwight O.
Posted
Moore was very helpful with my question
Response from Upstep Custom Orthotics· May 3, 2024
Thank you for sharing! Your feedback goes a long way!
David M.
Posted
I’ve been a customer for several years and I appreciate your company and products.
Response from Upstep Custom Orthotics· May 2, 2024
Hello, Your continued support means the world to us! We're deeply grateful for your loyalty over the years and are thrilled to hear that you appreciate our custom orthotics. If there's anything you need or any way we can further enhance your experience, please don't hesitate to reach out. We're here to serve you and ensure you continue to receive the quality and service you've come to expect from us.
customer
Posted
I wear my inserts in a pair of work boots. Usually my feet are hurting about half way through the day. With my new Upstep inserts I don’t have any pain! I can work all day and my feet are comfortable.
Response from Upstep Custom Orthotics· May 2, 2024
Hello, Your feedback truly brightened our day! We're deeply moved to hear that our Upstep custom orthotics have provided you with such significant relief. It brings us immense joy to know that you can now work comfortably all day without any pain. Your comfort and satisfaction are our top priorities, and we're here to ensure you continue to enjoy every step of your day.
Anthony E.
Posted
You make back, knees, ankles and legs not hurt. I'm able to stand straight and enjoy walking
Response from Upstep Custom Orthotics· May 2, 2024
Hi there, Thank you deeply for sharing your experience with us! Your heartfelt feedback truly touches us. We're genuinely overjoyed to hear that our orthotics have made such a positive impact on your comfort and mobility, allowing you to stand tall and enjoy walking without pain. If there's ever anything more we can do to support you on your journey to comfort and wellness, please don't hesitate to reach out. We're here for you every step of the way.
