Deb N.
Posted
Kasie was very helpful.
Kasie was very helpful.
Response from Upstep Custom Orthotics· Mar 4, 2024
Happy to hear Kasie provided great help! Thanks for letting us know.

Great
3,671 reviews
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Deb N.
Posted
Kasie was very helpful.
Response from Upstep Custom Orthotics· Mar 4, 2024
Happy to hear Kasie provided great help! Thanks for letting us know.
DP C.
Posted
Katie was very helpful and I received the answer I needed.
Response from Upstep Custom Orthotics· Mar 4, 2024
Glad to hear Katie was able to assist you effectively! Thank you for sharing your positive experience.
Atasteofus L.
Posted
Kaysi was amazing, at this point I was feeling helpless with all that’s been happening to me because of my feet, she gave me some good advise AND suggested what may help my pretty feet, I shared with her the muscle mass and condition that me feet and Lower extremity have been changing. Thanks Kaysi
Response from Upstep Custom Orthotics· Mar 4, 2024
Thrilled to hear Kasie offered amazing support and valuable advice for your situation. It's wonderful she could provide some guidance for your feet and lower extremity concerns. Thank you for sharing your experience!
Gail from P.
Posted
These were very easy to order. I was also allowed to explain what shoes I would be wearing with the insoles and what kind of flooring I am standing on all day. Just have to wait until my memory foam imprints come in the mail to get my insoles so I can send back my impressions. Very excited to try these insoles!
Response from Upstep Custom Orthotics· Mar 4, 2024
So glad to hear the ordering process was straightforward and personalized to your needs! We're just as excited for you to try your new insoles. Thank you for choosing us!.
Amanda
Posted
Kasie was super friendly and a great help with processing my situation.
Response from Upstep Custom Orthotics· Mar 4, 2024
Wonderful to hear Kasie was both friendly and incredibly helpful with your situation! Thanks for sharing your positive feedback.0
William B.
Posted
Prompt and kind, can't beat that ! Thanks kasie!!!! You're heaven sent ❤️
Response from Upstep Custom Orthotics· Mar 4, 2024
So glad to hear Kasie provided prompt and kind service! We'll make sure she knows how much you appreciated her help. Thank you for the lovely feedback ❤️!
Abbey A.
Posted
Kirsten was very helpful and quick in resolving my issue.
Response from Upstep Custom Orthotics· Feb 27, 2024
Great to hear Kirsten was able to resolve your issue quickly and efficiently! We're proud of our team's dedication to providing prompt and helpful service. If you need further assistance or have any more questions, please don't hesitate to get in touch. Thank you for sharing your positive experience.
Jamie R S.
Posted
Mary was very helpful
Response from Upstep Custom Orthotics· Feb 27, 2024
Thank you so much for your feedback! We're thrilled to hear that Mary was able to assist you effectively. Our team is dedicated to providing the best service possible, and it's wonderful to know that Mary's efforts made a positive impact. If you need further assistance or have more feedback, please don't hesitate to reach out. Thanks again for choosing us