Braden
Posted
Kasie was good
Kasie was good
Response from Upstep Custom Orthotics· Jan 31, 2024
Thank you for your feedback!

Great
3,671 reviews
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Braden
Posted
Kasie was good
Response from Upstep Custom Orthotics· Jan 31, 2024
Thank you for your feedback!
Shana-Ann C.
Posted
KASIE was very helpful and knowledgable
Response from Upstep Custom Orthotics· Jan 29, 2024
It's wonderful to hear that Kasie was both helpful and knowledgeable during your interaction. We're glad she could assist you effectively. Thanks for letting us know
Lillian M.
Posted
If you have a concern, they are very responsive and quick to answer even on the weekends.
Response from Upstep Custom Orthotics· Jan 29, 2024
Thank you for your kind words! We're thrilled to hear that our responsiveness met your needs, even on weekends. Your satisfaction is our top priority!
Kay S.
Posted
Just spoke to footwear expert, Mary, via chat on the Upstep web site. She was quick in getting me the answers I was looking for. Her responses gave me the confidence I needed to feel like I'm a valued customer.
Response from Upstep Custom Orthotics· Jan 29, 2024
Thank you so much for sharing your positive experience with our footwear expert, Mary! We're thrilled to hear she provided you with quick and helpful responses, giving you the confidence and reassurance you deserve as a valued customer. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
customer
Posted
You asked great questions.
Response from Upstep Custom Orthotics· Jan 29, 2024
Thank you!
Robin W.
Posted
They answered my questions quickly and are very nice
Response from Upstep Custom Orthotics· Jan 29, 2024
Thank you!
Warren E.
Posted
Quick response when asking for help
Response from Upstep Custom Orthotics· Jan 29, 2024
Great to hear you found our support fast and helpful! We're always here to assist you!
Anne
Posted
Mary was very helpful in answering my questions and making an appropriate recommendation.
Response from Upstep Custom Orthotics· Jan 29, 2024
We're so glad to hear that Mary met your needs effectively! Your feedback is appreciated, and we're always here to help