Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Julian C.
Posted
Helpful and knowledgeable!
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you for your positive feedback! It's wonderful to hear that you found our service helpful and knowledgeable. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority!
Patrick
Posted
I had a question about my order. Kasie was right on top of it. She took a few extra steps that saved me some time. Thanks Kasie.
Response from Upstep Custom Orthotics· Jan 25, 2024
I'm so glad to hear that Kasie provided excellent assistance with your order query and took extra steps to save you time. It's always our aim to offer efficient and effective service. Thank you for acknowledging Kasie's efforts, and if there's anything more we can do to help, please let us know!
Ed S.
Posted
Fast and helpful
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you!
Alice M.
Posted
she was very kind and helped with some information thanks
Response from Upstep Custom Orthotics· Jan 25, 2024
You're welcome! If you have any more questions or need further assistance, feel free to ask. I'm here to help!
Daniel
Posted
Having my previous order of orthodics on file makes buying again hassle-free! Also, Kasie was friendly and helpful in the process!
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you so much for your kind review! We're thrilled to hear that our hassle-free reorder process and Kasie's friendly assistance made your experience a positive one. Your satisfaction is our top priority, and we look forward to serving you again soon!
John C.
Posted
These work great, store bought inserts never worked for me, these custom ones adjust my foot properly and relieved the pain I had at work on my feet all day
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you for sharing your positive experience with our custom orthotics! We're delighted to hear that they have effectively relieved your pain and provided the proper adjustment for your feet, especially during long workdays. Your feedback is invaluable to us, and we're committed to continuing to provide products that make a real difference. Looking forward to serving you in the future
Roxane
Posted
The customer service of Upstep is amazing! I just spoke with Samantha and she was very helpful :)
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you for taking the time to share your wonderful experience with our customer service team! We're so glad to hear that Samantha was able to assist you effectively. At Upstep, we're committed to providing excellent service and your feedback is a testament to our efforts. We look forward to being of service to you again in the future!
Lynn H.
Posted
Knowledgeable and helpful with making my decision.
Response from Upstep Custom Orthotics· Jan 25, 2024
Thank you for sharing!!
