Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
customer
Posted
Super easy to order and fast customer service. I am excited to try.
Response from Upstep Custom Orthotics· Jan 18, 2024
We are so excited for you! Your feet are in good hands. Thanks for your feedback!
customer
Posted
They have helped me walk better.
Response from Upstep Custom Orthotics· Jan 18, 2024
We love to hear this! Thank you for sharing an update on how you are doing with your Upsteps!
Susan F.
Posted
Really impressed with Upstep's many options to select my foot issues. Plus, responsive to questions before ordering then asking for even more specifics on my feet and asked for pics of current shoes. They have collected more information than my podiatrists did for past orthotics. I'm looking forward to getting my new inserts from Upstep!
Response from Upstep Custom Orthotics· Jan 18, 2024
Upsteps are truly 100% custom. We pride ourselves on the craftmanship that goes into creating your custom orthotics. Thank you for sharing your experience. We are so excited for you!
Morgan J.
Posted
Super swift response and was a live support agent right away, no AI bots at all. Very smart and funny and kind too. Efficient and easy! Thanks!
Response from Upstep Custom Orthotics· Jan 18, 2024
100% human here at Upstep! We are happy to hear you had a great visit on our chat.
Andrew
Posted
KASIE was extremely helpful. Answered my question and very polite. Thank You
Response from Upstep Custom Orthotics· Jan 19, 2024
We are thrilled to hear you had a great experience with Kasie!
Mike G.
Posted
Mary was very helpful and went out of her way to get the order done right!
Response from Upstep Custom Orthotics· Jan 19, 2024
We strive to go above and beyond. We are glad to hear had at great visit with us at Upstep! Thank you!
Captain A.
Posted
Very easy ordering process. Glad these are fsa/hsa eligible. I will gladly write a product review after I receive them.
Response from Upstep Custom Orthotics· Jan 19, 2024
We are confident you will love your custom orthotics! Thanks for choosing Upstep!
Deborah B.
Posted
Thanks Kasie! I appreciate your help
Response from Upstep Custom Orthotics· Jan 19, 2024
We appreciate you taking the time to share your feedback with us!
