Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Steve P.
Posted
Easy to follow steps. All you need is a cell phone with camera
Response from Upstep Custom Orthotics· Nov 6, 2023
Thank you for sharing your experience with the UPSTEP App!! We are thrilled to hear it was an easy process for you!
Freeman C.
Posted
I have a previously bought pair of Upsteps. I'm happy with them. 2nd time will also be a charm!
Response from Upstep Custom Orthotics· Nov 6, 2023
We're delighted to hear that you've had a positive experience with your previously bought Upstep orthotics, and we appreciate your loyalty as a returning customer. We're committed to providing you with the same exceptional quality and comfort with your second pair. If you have any specific preferences or adjustments in mind for your new orthotics, please feel free to let us know, and we'll do our best to ensure they meet your exact needs. Thank you for choosing Upstep once again, and here's to another round of comfortable, pain-free steps! If you have any questions or require assistance, please don't hesitate to reach out – we're here to help.
B. J.
Posted
Easy process so far!
Response from Upstep Custom Orthotics· Nov 6, 2023
We're thrilled to hear that your experience with our process has been smooth and hassle-free so far! Your satisfaction is our top priority, and we're here to make your journey with us as easy and enjoyable as possible.
Customer
Posted
easy to navigate.
Response from Upstep Custom Orthotics· Nov 6, 2023
Thank you!
Sharon R.
Posted
This is email could not have been more perfect in timing. I have been running around looking for someone to make custom orthotics as the one's I have may be free but they take too long to make and after almost 8 years of wearing 10 pairs...(of the same specification) the left foot arch is now bothering me and causing so much back and foot pain. Mary answered all my questions that I could think of and I am ready, really ready to get started and get back to walking. So thank you for sending this email and speaking with Mary.
Response from Upstep Custom Orthotics· Nov 6, 2023
We're delighted to hear that our email reached you at the perfect time, and we're here to help you get back to comfortable walking. Mary is dedicated to providing you with all the information and support you need to make your orthotic experience exceptional. We understand the importance of finding the right solution for your foot and back pain, and we're committed to delivering top-quality custom orthotics to meet your unique needs. Your comfort and well-being are our priorities, and we're excited to be a part of your journey toward pain relief and walking with ease. If you have any more questions or need assistance as you get started, please feel free to reach out. We're here to support you every step of the way.
Telly R.
Posted
Excellent!! Very prompt with answers and helpful.
Response from Upstep Custom Orthotics· Nov 6, 2023
Thank you for your kind words! We're delighted to hear that you've had an excellent experience with our prompt and helpful assistance. Your satisfaction is our priority, and we're always here to provide you with the support and information you need.
Sandra
Posted
MARY was very helpful in making sure my order was correct!
Response from Upstep Custom Orthotics· Nov 6, 2023
We're thrilled to hear that Mary provided you with exceptional assistance in ensuring your order is correct. Our team is dedicated to making sure you receive exactly what you need and that your experience is nothing short of excellent. If you have any more questions or require further support, please don't hesitate to reach out. We're here to help you every step of the way. Thank you for choosing us, and we appreciate your feedback!
Amanda D.
Posted
helpful info
Response from Upstep Custom Orthotics· Nov 6, 2023
We are happy to know you found our information helpful! Thank you for sharing!
