Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Brad W.
Posted
Kasie Earley did a great job helping me. Very kind and efficient. Thank you!
Response from Upstep Custom Orthotics· Oct 11, 2023
We're ecstatic that you're delighted with our service! Your happiness is our ultimate goal
LM
Posted
Kristen was helpful in answering all my questions. Thanks!
Response from Upstep Custom Orthotics· Oct 11, 2023
Your feedback is a tremendous boost for our team. We'll keep working hard to ensure your experiences with us are always top-notch.
Lori
Posted
Kasie was prompt and helpful.
Response from Upstep Custom Orthotics· Oct 11, 2023
Your positive review is a testament to our team's hard work and dedication. We're here for you whenever you need us!
Craig L.
Posted
Actually, I gave 5 stars because KASIE was very helpful. If I was to rate the ordering experience (especially if I hadn't had help) the score would have been lower because I found the site difficult to navigate. I am reordering because I think the orthotics are great and reasonably priced.
Response from Upstep Custom Orthotics· Oct 11, 2023
We're ecstatic to have made a positive impression on you. We'll keep striving for perfection with every interaction.
Ruben R N.
Posted
Quick in solving my issue
Response from Upstep Custom Orthotics· Oct 11, 2023
Thank you! We are happy to hear!
Kimberlee Callister E.
Posted
Samantha was very helpful!
Response from Upstep Custom Orthotics· Oct 11, 2023
We're so grateful for your support and your kind words. We're here to deliver the best service, always.
Cat
Posted
Samantha helped me order a new/different orthotic. She was very helpful, friendly and everything I expected. So far, the inserts I have seem to work fine, I just wanted a second pair for walking.
Response from Upstep Custom Orthotics· Oct 11, 2023
Your review is a testament to our commitment to providing outstanding customer care. We can't wait to continue serving you with excellence.
customer
Posted
Easy, not too pushy
Response from Upstep Custom Orthotics· Oct 11, 2023
We're delighted that you're delighted! Your happiness is our priority, and we're excited to continue exceeding your expectations.
