customer
Posted
Easy process so far
Great experience so far process is pretty easy
Response from Upstep Custom Orthotics· Sep 13, 2023
Thank you. We always love to hear feedback regarding the process!! Nice to know the website is user-friendly!

Great
3,671 reviews
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
customer
Posted
Great experience so far process is pretty easy
Response from Upstep Custom Orthotics· Sep 13, 2023
Thank you. We always love to hear feedback regarding the process!! Nice to know the website is user-friendly!
Dennis M.
Posted
High Quality Custom Inserts
Response from Upstep Custom Orthotics· Sep 13, 2023
We are the #1 online orthotic company for a reason!! We use only the finest materials!! Thank you for being a part of the Upstep family!
Leroux J R.
Posted
Far better and more comfortable than the $800 pair from Podiatrist…
Response from Upstep Custom Orthotics· Sep 13, 2023
No need to pay that steep price at the doctor's office!! Our In-House Podiatrist designs our orthotics!! So happy you found us.
Kelly B.
Posted
I love the feel of these orthotics ! I’ve had orthotics from a podiatrist and off the shelf , these were made perfectly ! I feel like I have wonderful support and my feet feel great !
Response from Upstep Custom Orthotics· Sep 13, 2023
Thank you, Kelly!! We cant ask for more than happy feet again!
Donna M.
Posted
Timely and important follow up questions asked.
Response from Upstep Custom Orthotics· Sep 13, 2023
Perfect! Thank you for your feedback!
Eric M.
Posted
Mary was very helpful
Response from Upstep Custom Orthotics· Sep 13, 2023
Thank you so much!
Kacy M.
Posted
Samantha was incredibly helpful! Made the experience so much more enjoyable!
Response from Upstep Custom Orthotics· Sep 13, 2023
Hi Kacy! We love our customers to not just purchase orthotics from us but we believe it should be a fabulous experience. Happy to know that is how you felt!
Matthew S.
Posted
Spoke with Kasie in customer service, handled it exceptionally and very professionally!
Response from Upstep Custom Orthotics· Sep 13, 2023
Thanks for the 5 stars! Rock on!