Great
3,671 reviews
Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
ARTHUR B.
Posted
Very good experience, easy to take pictures and upload them, I hope they will fit as expected in all of my shoes
Response from Upstep Custom Orthotics· Aug 28, 2023
Thank you. We love to know our customers find our website user-friendly! Thanks for the kind words!
JSDUNYON
Posted
The first set I ordered were perfect and the process was very easy. Ordering again was even easier.
Response from Upstep Custom Orthotics· Aug 28, 2023
Welcome back to Upstep! Each year we've been in business we makepostive changes to our website and always doing what we can to make improvements. We want your experience to be seamless.
Terry A.
Posted
Simple and easy to use, looking forward to receiving my inserts
Response from Upstep Custom Orthotics· Aug 28, 2023
Thank you, Terry!!
Paul
Posted
Buying process was easy. Looking forward to seeing how the most important part of the process goes. Shipping, imprints, and wearing. More to come.
Response from Upstep Custom Orthotics· Aug 28, 2023
Thank you for choosing Upstep as part of your custom orthotic journey. As easy as it was to order, it will only get easier from here. The rest is up to us and we cannot wait to bring your new orthotics to life.
Sarah R.
Posted
Great product and great price! I appreciate this company and the employees!!
Response from Upstep Custom Orthotics· Aug 28, 2023
Sarah- thank you! And we appreciate you!
JANE
Posted
Customer service was excellent when trying to.complete my order for custom shoe inserts.All my questions were answered in a timely manner.Live chat was especially nice to have. Hopefully all the information requested will.really help in the preparation of the inserts.Looking forward to the custom inserts and gradual relief of foot pain.
Response from Upstep Custom Orthotics· Aug 28, 2023
Thank you, Jane! We are so grateful for customers like you!
Darin
Posted
Clear and direct website easy ordering process Prompt and responsive Chat service Only Compliant- it would not allow me to order until I provided Phone number for Text updates which I would prefer to opt out.
Response from Upstep Custom Orthotics· Aug 28, 2023
Fantastic! Welcome to Upstep!! We appreciate you taking full advantae of our live chat option making ordering even easier and much quicker!
Brent
Posted
patience and understanding
Response from Upstep Custom Orthotics· Aug 28, 2023
Thank you, Brent!
