Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Alyse B.
Posted Jan 9, 2023
super helpful and quick
super helpful and quick
Response from Upstep Custom Orthotics· Jan 10, 2023
Thank you so much for your feedback. We are happy we were able to help you efficiently! Welcome to the Upstep family!
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Lisa H.
Posted Jan 9, 2023
Verdict is still out but the experience…
Verdict is still out but the experience so far has been great
Response from Upstep Custom Orthotics· Jan 10, 2023
We make it a point to provide an experience when you order your custom orthotics from Upstep!! We are happy to have you here with us!
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Sean L.
Posted Jan 8, 2023
Easy process
It was easy as 1, 2 and 3. Just Order, footprint and take pictures of your shoes, and send back the footprint. Before you known it, your custom orthotics arrives in your mail.
Response from Upstep Custom Orthotics· Jan 10, 2023
It really is that simple!! We agree!! We appreciate your thoughts and we are thrilled to have you as part of the Upstep family.
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Lindsay
Posted Jan 8, 2023
After ordering
After ordering, my molds came so fast! They asked lots of questions to get to know my lifestyle in order to better create a custom orthotic. I’ve had a great experience so far and can’t wait to them!
Response from Upstep Custom Orthotics· Jan 10, 2023
Nice to hear! Thank you!! An experience is always something to remember and we are thrilled to know you had one with us!
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Liz F.
Posted Jan 7, 2023
Personal attention
I was impressed that I was personally contacted several times asking for more information on what I needed and what the insoles of my shoes were like. They really want to make these insoles personalized and have gone the extra mile to get more details so that they are fitted to my needs
Response from Upstep Custom Orthotics· Jan 10, 2023
We are glad you were happy with the questions we asked. After all, the orthotics are custom, so we are very thorough before we even begin to design. We appreciate you!!
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Brandon
Posted Jan 7, 2023
Easy user experience
Easy user experience, information is clear and well displayed. Made the decision easy. Would like reorder information available, however, e.g. process, cost, timeframe, etc.
Response from Upstep Custom Orthotics· Jan 10, 2023
Hi Brandon! Thank you for choosing Upstep!! Reordering is quick and easy because we will have your impression on file for five years! We will contact you to share the exciting details. Welcome to the Upstep family.
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Daniel H.
Posted Jan 7, 2023
First Impressions
I just took my impression and am sending it off tomorrow. That process was as simple as it gets. To be continued..
Response from Upstep Custom Orthotics· Jan 10, 2023
Easy-peezy!! We love to hear that! We look forward to designing your new custom orthotics. We are confident these will be your go-to forever!
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Cathy S.
Posted Jan 6, 2023
Good response time and clear answers.
Good response time and clear answers.
Response from Upstep Custom Orthotics· Jan 10, 2023
Perfect!! That is what we love to hear!!
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