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Despegar.com (us.despegar.com) has 386 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Also known as
us.despegar.com
Website
us.despegar.com
Category
Activities & Tours
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Muy Buenos Dias , confio que tendre una exelente experiencia en este corto viaje que hare desde Buenos Aires a Chile
. Es primera vez que trabajo con ustedes y hasta ahora fue Exelente.
Gracias seguiremos en contacto .
Feliz Dia
Susana Granda
CU
Curtis
Posted
INCOMPETENT FOOLS
Incompetent fools.
I purchased a ticket with the special price for seniors/disabled. Ok, so upon purchase the pop up requires you to send documentation within 3 hours. (send either gov. ID (Cédula), gov. Disabled ID, or Passport if foreigner) I sent my gov. issued ID 10 minutes after purchase. The next day, a young lady called and sent an e-mail requesting documentation. I re-sent the cédula. Then, an e-mail came requesting documentation for someone other than me. I responded that this must be an error. Even later, the same young lady called, and even recognized my voice, which flustered her, and she continued to ask that I send my ID. (which I did....for the 3rd time).
The next day, I received an e-mail stating that the reservation was not made due to lack of documentation.
ok, I get it, Despegar. com is incompetent...I will purchase the ticket elsewhere, and never return.
CL
Claudia
Posted
Todo bien
Excelente relación costo/beneficio
OD
odanisenrique
Posted
Todo excelente
Todo excelente
JA
Javier
Posted
Muy lamentable lo sucedido
en esta ocasión la verdad fue una experiencia muy mala supuestamente tenía que empezar desde Tijuana a las 11 de la noche un viernes hoy es lunes a las seis de la mañana y todavía sigo en México en la Ciudad de México esperando mi vuelo para continuar a Oaxaca que parte a las 10 50 para llegar a las 12 del Medio día del lunes
GC
G.C.O.
Posted
GRACIAS.
Accesible, excelentes precios y sugerencias.
Infinitas gracias despegar.com