Mark L.
Posted
Great customer service
Great customer service My pbn was printed so dark several coats of paint would not cover the lines. Figured’Art was quick to have the canvas reprinted and shipped to my home.

Great
153 reviews
Figured'Art USA stands at the forefront of the paint by numbers, diamond paintings, and DIY arts industry as the premier brand. With a commitment to creativity and innovation, we offer a wide range of artistic experiences for enthusiasts of all skill levels.
Figured'Art USA (usa.figuredart.com) has 153 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Mark L.
Posted
Great customer service My pbn was printed so dark several coats of paint would not cover the lines. Figured’Art was quick to have the canvas reprinted and shipped to my home.
Jokubas M.
Posted
Good customer support. Not all products ship to my country, and it so happened that the one I selected did not. But the customer support was fantastic. We picked another product quickly, it shipped out and I was refunded the difference. Quick and easy.
Domenic T.
Posted
Was looking for more paint by numbers for my handicapped son - he really enjoys this as a hobby. Had many sites come up but he chose two from the bunch and both were with Figured Art. Bonus - with two he got one free. Easy to deal with, no hassles, one painting came within two days and the other two arrived shortly thereafter. Best part - real people responded to all inquiries.
Liz J.
Posted
This is my first experience ordering from Figured'Art USA. I was very impressed with the customer service from Sam. My first order wasn't quite what the advertised picture showed. With apologies Sam replaced it at no charge. I am disappointed the product comes from China. I will order again from this company.
Carmela R.
Posted
I am a 91, soon to be 92 in Dec. and you have no idea how much I love doing these paintings. So relaxing and my family is very impressed!!!!!
Susan H.
Posted
I experienced the most courteous and efficient customer service. The service personnel were knowledge and asked the right questions. They resolved my problem with terrific results. Now, I’m ready to paint, thanks to their great detective work. Raises for y’all !!!! Susan Heikes
Michelle Mintz E.
Posted
My mother's diamond painting did not have the correct diamonds in package. I emailed customer support and Anita responded. I told her of the problem and she sent my email to quality control. The next day she emailed me back and told me they would send the correct diamonds. Today I received package and to my surprise they sent a brand new canvas with diamonds!!! My sister and I have bought 9 diamond paintings from here and we will continue. Customer service done right!!
Donald H.
Posted
I had a special order that, for some reason, was delayed. I emailed the company and they were very courteous and prompt in responding to my inquiries. All went well.