Average
166 reviews
USA Leather Jackets is a shining star in the sky of high quality leather outfits. In a very short span of time, the company has established itself as a leading garment manufacturer and seller. It has become a one stop shop for latest and most beautiful leather jackets sold online. It has become synonymous with high quality clothing available at really affordable prices.
Usaleatherjackets (usaleatherjackets.com) has 166 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
166 approved reviews, newest moderated first
Matt
Posted
USA Leather Jackets is a great company with great customer service. I ordered a gift for Christmas and had an issue with the size. They took care of it with ease. Thank you for the great experience!
Andrea G.
Posted
The jacket I ordered was poor quality and smelled awful. I followed their instructions for a free return as advertised on their site. They will not respond and send me the instructions to actually return the jacket.
Melissa B.
Posted
Worst customer service! I placed an order for my husband for Christmas. Not only was the item late, it was to small, too short and poor quality! I contacted customer service only to be told to keep the item, they will not refund me in full but said they will give a 25% refund and a $30.00 coupon towards a future order. I will never order from this company again! Please don't get scammed like I did! Do not order from this seller they are fraudulent and misleading!!
Ambar O.
Posted
I ordered 3 jackets for my fiancé and father in law, they loved them, customer service was amazing resolving an issue I had with one of the jackets, they were very fast, positively and very helpful helping me with everything, I will be definitely ordering more from USlatherJackets 😄😊
Kurt
Posted
I placed an order on December 4th and it never updated past “Placed Order with Vendor”. They wasted no time processing my payment. I kept emailing asking for the status and it seemed like the responses were not actual people. Just kept telling me that it’s scheduled to ship in 1-2 days. Finally on December 19th I asked them to cancel the order as it became apparent it was never going to ship. I had to scramble to find another Christmas gift in time. Terrible experience
Tye C.
Posted
I ordered a jacket from USA Leather Jackets/PrimeJacket and had a very disappointing experience. The first jacket arrived too small, and I paid an additional $30 for an exchange. The replacement jacket arrived with a major defect — it said “LINOS” instead of “Lions.” The company acknowledged the issue and promised a full refund, but repeatedly told me they would only issue it if I closed my credit card dispute first. I did not feel safe doing that. Because of their delays and the defective replacement, I am now outside their 30‑day return window and left with two unusable jackets. I have filed a formal complaint with my credit card issuer and the CFPB.
Samuel V.
Posted
I have been waiting for 10 days any updates, i payed over 250$ for 2 jackets that i require before Dec 20 and i tried many times to contact the costumer service without solution. I don't recommend it, i will have to start a claim with my bank to get a refund because the costumer service never contacted me back and never got a tracking number. Reading the reviews over here makes me regret to buy in this store
Jessica Q.
Posted
I made a mistake on an order and they reached out to confirm whether or not the order was correct. Thank goodness they did because it was not correct. I really appreciate their attention to detail and the promptness and politeness of their communication.
