UserWay Inc.Reviews of userway.org

I needed to get the Userway App to make my website ADA compliant. I chatted with Rodrigo who helped me understand the whole process. He did an excellent job!

I needed to scan multiple pages of a vendor site that had authentication issues. I was getting stuck and contacted the help feature and dealt with Mark. Mark went above and beyond to assist me, treated me like a human being, and provide me with all the information I required at every step of the way. I have not had that level of customer support in such a long time. Userway are lucky to have him as a support - we need more Marks in the world!

It's really good the customer help it's really good and they new what i meant and helped me

I had an issue where a few hundred domains showed up in my account that weren't mine. The support person volunteered to go through an manually delete the domains that weren't mine. I really appreciate the extra effort from Matheus.

Great service and easy to implement. Fantastic customer support from Matheus too!

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Realized my site was not WCAG and ADA compliant and found Userway through Shopify. After reading reviews and watching the demo video I decided to install and give it a try. The install was seamless and I actually wondered if there was more I needed to do. I reached out to customer service via the chat option (8:00pm on a Sunday night) and someone answered within 1 minute! His name was James and he was super helpful, he checked my site, answered my questions and even helped with navigation when I couldn't find something. All in all I'm happy with my one year subscription purchase and feel much better knowing that my site is compliant with US law and all together it took about 15 mins!

So good So beautiful So nice Very good