USSelfStorage.comReviews of usselfstorage.com

I havent moved into a unit yet so I cant rate the safety cleanliness or dry/non smelly factor but customer service is great prior to moving in.

Fast and efficient. They responded to my request immediately.

It was easy as pie, to do it on line. They also followed up with a Phone call to double check my Reservation. It was a pleasure doing business with them I recommend him to everybody.

Thomas was very honest and upfront with all the costs and the storage units are very well maintained and clean

Fast and found some very affordable rates. Booked online using this site!

very professional with excellent customer service.

Gary was very helpful

Totally horrible. Was told that I MUST purchase their illegally-sold crap insurance...even tho by law they had to have coverage themselves for the same things and there were no licensed insurance agents on staff. Also, was told I MUST use a "round lock" that they of course sell for a highly inflated rate. Upsell by fiat is great business if you can get it, but in this case I won't be dealing with your shady company.