JA
Posted
They cancel parts of your order and…
They cancel parts of your order and process the rest of it. They don't check in to see if missing part of the order has you uninterested in the rest of the order. Also very slow processing times.
Bad
18 reviews
Vaporempire is listed under Smoking & Tobacco.
Vaporempire (vaporempire.com) has 18 customer reviews on Consumer Courier, with an average rating of 1.6 out of 5.
Showing 13 reviews with 1 star · Clear filters
JA
Posted
They cancel parts of your order and process the rest of it. They don't check in to see if missing part of the order has you uninterested in the rest of the order. Also very slow processing times.
Nancy
Posted
I got expired vapes after waiting weeks
BAT S.
Posted
They sent me wrong product and refuses to accept return...
Oliver T.
Posted
UPDATE: My recent order says it was shipped. If it actually goes out today I'll change or take down my post. I've been ordering vape online for almost 20 years. I've ordered from every big company. The only company I've ever had an issue with is Vapor Empire because they take forever to ship out your order. Then they respond and say it's being shipped then it's not. If you order from them because you need your products, don't expect it for a long time. I've given them so many chances to redeem themselves, and the same thing happens EVERY TIME. Even if you are saving a lot of money by ordering from them, while your waiting forever for your package you are going to have to pay outrageous prices for ejuice from a local store. I will come back and update this review if they ever redeem themselves. As of today NOT WORTH IT. Flawless vape will have you your product within 3 business days of ordering every single time.
Alexia B.
Posted
This place is a SCAM,I ordered 100 dollars worth of vape juice,nothing was never sent out and I couldn't track my package.I looked for a phone number or how to get a hold of them for a refund and there is noway to get into contact with them online,no number to call or nothing please don't order from them it's nothing but a SCAM.
Tammy P.
Posted
DO NOT DO NOT order from this web site I ordered over $300 about 25 disposable woofr and more than half of them are not working I will never ever order from this company again they have a no return policy on disposables so you get what you pay for my lost their gain never a customer again I will say I have ordered from the previous and never had a problem but this last order I am very upset about I literally feel like they just took my money
Chad S.
Posted
Cannot find any information on how to contact vapor empire and I've been looking for over 2 hours. I had placed an order and it said it was canceled but they sure got my money. Don't order from vapor empire
Julie P.
Posted
Placed my order on 12/3, now the 11th and not even a shipping label created. This is the first time this has happened other than one other time it took several days for them to get it to the post office after the label was created, but what gets me so angry is that they don't communicate what's going on at all. They state that due to the holidays it may take up to 72 hours... It's been 8 days. I leave a message on the site and no response. I email them and get a "sorry, we're behind because of the holidays" but no estimated date of shipment or anything else. They have my money, but can't be bothered to keep me informed at all.