Nick G.
Posted
Do not use
Do not use, they will take your money and you won't get a finished product.
Response from vativeApps· Nov 14, 2024
We are sorry to hear about your dissatisfaction and would like to address your concerns transparently. Our records show that we delivered the source code for your app as agreed. Initially, our collaboration went well, and the project progressed smoothly. However, the project was stalled in 2023 due to a lack of communication from your side. Despite this, we remained open to assisting you whenever needed. On March 20, 2024, our COO personally reached out to you, and our team also emailed you to understand the specific challenges you were facing. You mentioned in your response, "I have the source code for the app, but that's all, nothing on Google Play or the App Store." In good faith, we replied: "It would be wonderful if you could provide us with a comprehensive brief once more. We are committed to resolving this issue and ensuring your app gets published." Unfortunately, we never received a response. Further attempts to reach out, including a direct message from our CEO on June 13, 2024, also went unanswered. Publishing an app requires access to your Google Play and Apple Developer accounts, which we were never provided. Without these credentials or clear communication, we were unable to move forward. It is disappointing that instead of addressing these concerns directly with us, you have chosen to publicly blame us for a situation that could be resolved through constructive dialogue. We remain committed to helping you finalize and publish your app. Communication is key, and we encourage you to reach out so we can resolve this matter together. Thank you for your understanding.