Excellent
435 reviews
Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
435 approved reviews, newest moderated first
RONALD B.
Posted
We got done what needed to be done. all policies renewed
Response from Vault Insurance· Jan 13, 2023
Thanks for sharing, Ronald! We are so happy to hear we'll still be protecting what matters most to you!
Joe C.
Posted
Had accidental door damage to my rear fender shroud. Matt Hughes handled the details incredibly quickly and efficiently. It was quite impressive; so much so that I am considering changing my policy to Vault.
Response from Vault Insurance· Jan 13, 2023
Joe, thank you for taking the time to share your feedback with Vault and Matt! We're so thrilled to hear you've had a positive experience working with us.
Dallas
Posted
Fast and seamless. The process was very easy. We are so very impressed with Vault Insurance!
Response from Vault Insurance· Jan 10, 2023
Dallas, thank you for taking the time to share your experience with us. At Vault, we pride ourselves on delivering excellent service to our customers when they need us most and we are thrilled to hear you've received just that!
Todd R.
Posted
Very easy process for claim with no hassles and a quick payment!
Response from Vault Insurance· Jan 10, 2023
Todd, thank you so much for taking the time to share your feedback with us. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
William M.
Posted
We were overseas when Hurricane Ian struck and our vehicle was partially submerged in the sea surge. Initially handling the claim from Europe and then finalizing things in the following months was made pleasingly simple, mostly I believe, by Christopher Smith. Very professional and efficient.
Response from Vault Insurance· Jan 9, 2023
William, thank you for taking the time to share your feedback with us. We understand how stressful filing a claim of this magnitude can be, and we're so happy to hear we made this process easier for you. You can always trust Vault!
James O.
Posted
Great people and great company
Response from Vault Insurance· Jan 9, 2023
James, thank you for this amazing feedback! We take great pride in our team here at Vault and we're happy to hear you feel this way!
NICK R.
Posted
Responsive, professional, prompt, helpful.
Response from Vault Insurance· Jan 5, 2023
Thank you for taking the time to share your feedback with us, Nick. We understand how stressful filing a claim can be and we are happy to know we made this process easier on you!
fuacata
Posted
Outstanding service. Fast and professional. Even the body shop had positive things to say about Vault.
Response from Vault Insurance· Jan 5, 2023
Art, thanks so much for your feedback. A timely, thorough process for our customers is the Vault promise and we are so glad you had this experience. We always have you covered!
