Jennifer V.
Posted
Excellent customer service and lovely…
Excellent customer service and lovely items! I really loved it!!!!
Average
458 reviews
Don't settle for boring phone cases! Design is our passion, protection is our guarantee. Shop 100+ designer cases in marble, glitter, and camo to floral, wallet, and even fur!
Velvet Caviar (velvetcaviar.com) has 458 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
458 approved reviews, newest moderated first
Jennifer V.
Posted
Excellent customer service and lovely items! I really loved it!!!!
Carmen P.
Posted
I consistently order from this website every time I always pay priority and my orders always been shipped same day I ordered very odd coincidence another new drop as usual it’s now been 2 days they took my $$ but won’t ship my order people who purchased at the same time as me had their order shipped same day timeframe. I Keep being lied to. My emails either go unanswered or I get a generic email stating they will send my issue over to the relevant team. I've had no help from them at all. I would like my money back for item ive not recieved.
Response from Velvet Caviar· May 12, 2025
Sorry to hear about this, Carmen. We weren’t able to locate the email you mentioned—could you please resend it along with your order number to [email protected]? We’ll prioritize your concern and make sure it gets resolved quickly.
Katheleen B.
Posted
Customer service is excellent and quality products! Will definitely shop here again
Dianne
Posted
You sent me the wrong size phone case. I sent the 16 pro back. I need a 15 pro and you didn’t sent the Yazzie thing. I have the receipt from UPS where u sent it back. Please send the 25 pro case or send my money back. Thanks. Dianne Foster
Response from Velvet Caviar· May 7, 2025
We're sorry to hear there was an issue with your order, Dianne. We've just sent you an email so we can get this sorted for you—looking forward to connecting and making things right. ✨
Sheryl
Posted
My last order was pink csse they sent me wrong size bummed! Had too send back. Waiting...😞for some kinda responce.
Response from Velvet Caviar· May 7, 2025
We hear you, Sheryl. We'e sent you an email to make it up to you. Hope to hear from you soon! 😊
JSamp
Posted
This is my third iPhone case from this company. They hold up really well, are well made, and I get compliments on it often.
April M.
Posted
Excellent customer service when part of my order was lost in transit.
Renee S.
Posted
I purchased the blue flowered phone case with the heart shaped silver kick stand. It is exactly as pictured and I am pleased with it.