Vet Approved RXReviews of vetapprovedrx.com

I’ve been ordering the size 5 gel capsules from them. I have to divide my dog’s medication into smaller doses. This last time, I paid for priority shipping but it still took 7 days to arrive. Started filling the capsules this morning. I know how far to fill the size 5 capsules since I’ve been doing this for awhile. One 100 mg capsule of her med fills 2 of the size 5 capsules half way. This time, it seemed like it once I filled the first halfway, there wasn’t enough med left to fill the other adequately. At first I thought it may have been an error with the medication. It was then, I saw that they sent size 3 instead of size 5. This could have had serious consequences for my pup. Sent VetApproved RX a message and yes, they responded right away and said the would send out the correct order right away. It was this comment that got me: “we do our best not to make mistakes but with us being human we do make them every now and then.” REALLY? They don’t have any quality controls in place?makes me wonder if they made a mistake filling a med which resulted in a bad outcome, would they say the same? Won’t be using them again.

2 days after placing my order i received an email stating they were out of 1 of the meds. I requested a faster way to ship it so my puppy didnt have to do without since they took 2 days to notify me. The response was NO it'll be mailed as you initiated requested. So my dog now has no meds for 2 days. Going back to 800petmeds

affordable price and product are excellent

This business should be ashamed of themselves. I ordered $60 worth of catfood, which never showed up, and yet they say they are not responsible and are keeping my money! This is no way to do business.

Affordable prices and REALLY fast delivery,

Not only do they have affordable medications for my dogs, I'm talking more then half the price then our vet was offering! They have fantastic customer service. I've only had need to call them twice, but each time the issue was solved in a professional and friendly manner. I will continue using Vet Approved RX and would recommended you give them a try.

They sent my package to my old address across the country instead of my new default address. My new address was already in the system as default and I have already received something from them here. No idea how this package went to the other one. But when I called to ask for a pre-paid label to my address so that I can send it to the person who received my package, the customer service blamed me for what happened, saying I must have changed the address. Why on earth would I do that?! I already paid close to a 100$, now I have to pay even more to be able to retrieve my package from another state. I was not even angry when I called them, but the customer service rep raised their voice scolding me like a child with the most utterly Southern accent one can imagine. What an unprofessional service. I am taking my business elsewhere.

After a year of being a customer, very disappointed in last contact. It was time to refill my prescription for Apoquel, and I saw that their price had risen substantially. I looked around, and found other companies had not raised their price. So I called them, hoping they would at least match their previous prices (I wasn't even asking for them to match the other companies, whose price was lower than their previous price; I wanted to try to stay loyal to them). I received a reply letting me know that they could not lower their price, it was out of their hands due to the company that made the drug. I wrote again, hoping they would make an adjustment since I had been a loyal customer. They told me they could give me a "one-time" code to lower the price to their previous price. They were less than friendly. That meant I would be paying the higher price in the future. And the code they gave me didn't even work. That's when I told them I would be writing online reviews about my disappointment with them. Only THEN did they change their tune, and a representative called me to see if they could make things right. Too late. I contacted Allivet. They guarantee lowest prices. Not only was their price substantially lower than Vet Approved RX, their service was exceptional - I received my purchase very quickly. I recommend Allivet.