VevorReviews of vevor.us

I purchased " VEVOR " A/C Unit.. Was shipped with missing PARTS. I Ordered PARTS & Nothing Works. I'm in Construction Business. I will NEVER buy Any " VEVOR " MERCHANDISE again. I LOST $ 1,000 One Thousand Dollars with " VEVOR" Merch.

1 Star – Defective Product and Terrible Customer Service I purchased an inflatable floating dock from VEVOR, and it arrived with a manufacturing defect. One of the seams was not properly sealed, causing the dock to leak air immediately. I provided clear video evidence showing a continuous stream of air bubbles escaping from the faulty seam while the dock was submerged in water. Instead of replacing the defective product or issuing a refund, VEVOR has dragged the process out for more than two weeks. They repeatedly ask for more information or send generic messages, including links to repair videos, despite this being a manufacturing defect that cannot reasonably be repaired by the customer. The most disappointing part has been the customer service. Rather than standing behind their product, they appear to delay the process and avoid taking responsibility for a defective item. If you’re considering buying an inflatable product from VEVOR, be aware that if you receive a faulty item, you may face a lengthy and frustrating warranty process instead of a straightforward replacement or refund. I would not purchase from VEVOR again based on this experience.

I purchased a trampoline on March 29th (Order #26032900957405025652) that was advertised to support 204 kg. However, the product is structurally failing and sinking. When I contacted VEVOR support, they admitted via chat that the trampoline actually only supports 114 kg. This is a blatant case of false advertising and a serious safety risk for my family. VEVOR refused to provide a prepaid return label and told me to 'deal with PayPal' instead of taking responsibility for their deceptive marketing. I have screenshots of the 204 kg advertisement and the agent's admission of the real weight limit. I demand a full refund and a prepaid return label immediately. I will be reporting this safety hazard to the Better Business Bureau (BBB) and the FTC."  I have suffered three physical falls because the trampoline collapsed under my weight. I have sustained visible physical injuries and a severe hematoma (bruising) on my leg. This is no longer just about money; it is a major liability issue. VEVOR is selling a dangerous product that causes physical harm. I have documented my injuries and I am preparing a formal report for the CPSC (Consumer Product Safety Commission) and considering legal action for personal injury."

Bought a electric motor and built a compressior with spare parts I owned a used pump it was rated for a 3hp motor and the tank I had owned for 30 years bought a 3.7 hp motor it lasted 5 months they refused to stand behind it because the pump was rated at 3 hp but the motor was a 3.7 ??? They said it was the wrong motor a 3hp would not had trouble now we all know here in the USA the a little more is better the not enough I told them the the pump was rated at 3hp up but the 3.7 motor would not be warranted because it was to big for the pump ok the pump wasn't the thing that went bad it was the cheap junk I bought so stay far away from this company warranty seems to be as bad as the junk there selling

Purchased an expensive pool pump not even a year old and is burnt up. They are avoiding just replacement of their faulty equipment and making me jump through hoops when it’s clearly burnt up and a fire and electrical hazard. Do not purchase their cheaply made products

To honestly there products are genuine, I love those ice cream machines, especially that ice cream shaker.

I recently bought a hybrid bike, and I wanted to let you know that it arrived on time and everything was perfect. I'm not giving it 5 stars because the website says it can be used up to a height of 5'9", but that's not true because the bike is small; it would be suitable for a size S or M, but not L. The gear changes are a bit rough. I think the price is too high for the quality of the bike. However, the bike does meet all the specifications listed on the website. The total cost was $281.

​My Vevor tennis ball machine, a purchase of over $1,200, suffered a complete mainboard failure after just three weeks of normal use. While a defective product is unfortunate, the customer support that followed is why I am urging everyone to avoid this company. ​Here is a summary of my experience: ​No Real-Time Support: Vevor has no customer support phone number. Your only option is to submit an online form and engage in a slow back-and-forth email exchange, with long delays between responses. ​An Unreasonable "Solution": After weeks of communication, Vevor's official solution was to mail me a new motherboard and instructions. They expected me, the customer, to dismantle the high-voltage electronic equipment and perform a complex internal repair myself. ​An Insulting Offer: When I informed them that this was an unacceptable—and illegal—remedy under U.S. consumer law, they simply repeated the offer. To sweeten the deal, they offered me $124 in compensation for doing their repair work on the $1,200+ machine I had just purchased. ​Bottom Line: The issue isn't just that I received a faulty machine; things happen. The core issue is Vevor's post-sale support policy. They refuse to properly stand behind their products and instead place the burden of difficult, technical repairs onto their customers. If you buy from Vevor, you are taking a significant risk that if anything goes wrong, you will be on your own.