John
Posted
The representative was rude and told me…
The representative was rude and told me that I wasn't the owner of my own account. Argued that I wasn't the owner of my own account. That is a great way to lose customers.

Poor
747 reviews
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
John
Posted
The representative was rude and told me that I wasn't the owner of my own account. Argued that I wasn't the owner of my own account. That is a great way to lose customers.
Karey
Posted
Kind, courteous, and quick.
Unhappy
Posted
The technician was great, showed up on time. Did the work very efficiently. The problem was in the scheduling, total chaos, employees, who obviously don’t care a lick, I’m leaving viasat, I just purchased Starlink and I’m saving over $40 a month. Viasat is a joke…
Alice
Posted
I want to cancel my WiFi yall put me in collections say I was behind on my bill that’s totally wrong nevertheless been behind on my payments please I will fight this so for that turn it off very upset
Bob
Posted
I had a very bad experience with your customer service last night.
RAY T.
Posted
The technician that came was very knowledgeable and helpful with my problem. Got me up and running very quickly.
Jolene
Posted
I have had very unreliable and slow internet access for two+ days. I have to use my phone to lead zoom meetings and share documents which, I cannot do. I am paying $200 per month for access. This service is completely unacceptable. I continue to call and get a recording that Viastat does not know when the issue will be resolved!
Derek
Posted
Tech came out, fixed the problem.