Valvoline Instant Oil ChangeReviews of vioc.com

I went for an oil change and was told I needed a new battery. I told the person that my battery was new. The next day, my car would not start. I had the car looked at and discovered my battery was not put back in properly but the attendant at Valvoline. I believe this action was purposely done because of my refusal to purchase a new battery. I had absolutely no problem with my car starting all winter in below zero temperatures. One day after refusing a new battery, all of a sudden my car won't start. I had been a customer for over two years until yesterday. Valvoline in Milwaukee, Wisconsin, located at 70th Capitol.

The store at 3845 N. 132nd Street in Omaha, NE is a big ripoff. Our daughter took her car there for an oil change and they talked her into a new battery. She wasn't having any problems with the battery AND the battery she had was still under warranty. Had they told her the date on the battery was still under warranty she could have gotten it replaced free. I called to discuss this with the Manager of the store and she defended their actions and then hung up on me. Don't go to this store if you expect customer service.

Went to the one on Van Houten Ave in Clifton. Horrible service first of all supposed to be 15 minutes for an oil change, but I've been here for 45 minutes only I think they did it on purpose because I question them about a group on that I had where they charge me 25 extra dollars for it when I approached the manager, he gave me attitude told me that that's what I get for purchasing a Groupon. Pretty sure they made me wait on purpose because I complained stay away. They're all rude.

I go there for my oil changes. The service is good. BUT they are very pushy on up sales. I am taking a few pictures just before I go in next time. I can't prove it but here are two examples: 1) Told me my trans was leaking. Took in and my mechanic that does the work when I don't want anymore says the amount of trans fluid that would be lost is about a teaspoon a year .2) The other day. They showed me an oil cap ( I don't think it is mine but can't prove it.).With white contaminated oil. They try to say I need a total oil flush. I said no just change the oil. 3) I drove for almost a week and inspected the cap and dipstick. Clean as a whistle. If there was water and or antifreeze in the oil it would have showed up again. Note: 1) Oil flush is never needed for that. The oil already has additives for that. And the car will burn that off with a few longer drives. 2) Minor Causes for that are: too many short drives , bad PCB value , poor oil cap seal. 3 Major Causes. Head gasket. I don't like that they are giving me false information. And they should know better. I will give them one more chance.

Went here a year ago to get a transmission flush. Everything seemed fine until notice transmission leaks and finally a cooler hose popped off. Went to transmission mechanic and was informed how the flushes were done and that whoever did the flush installed the hose incorrect causing the problems. I reached out to store and the corporate customer service and was told i would be connected by a reginal manager .a few weeks later and still no call.... CASE 3CS1797520

So we went to Valvoline oil to try them out instead of going to the dealership and they never explained the price and by the time we were done and the bill was at $145. That is a ridiculous. I only spend about maybe $75-$90 at the dealership And I have a high-end vehicle that requires synthetic oil. Also customer service could have been better. this was the Haverhill location in Massachusetts. These people are ridiculously over pricing customers for oil and then they charged me another $20 for another quart of oil after the fact that they stated oh yeah your vehicle took more oil that’s ridiculous. Never will go back here again.

I visited the Linworth 161 Dublin Granville Rd.,for an oil change because the manager Brian there has been a wonderful oil change and caretaker for my car. My husband bought me a van and Brian showed me when I was in the store how to check when the oil change was due. Great, reliable shop!

Over priced , complicated and sexist worse of all the sexism was from the manger at bridgwater location names Matt. I even called their hotline to complain and they did nothing about it . What a joke I’ll never go again!