Louis
Posted
Enquired about a shipping issue
Enquired about a shipping issue and received a super quick and clear reply with helpful information and was very happy with the customer service and felt like my issue was resolved very well.
Average
342 reviews
Contemporary unisex accessories and men's cut-and-sew clothing.
Vitaly Design (vitalydesign.com) has 342 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 225 reviews with 5 stars · Clear filters
Louis
Posted
Enquired about a shipping issue and received a super quick and clear reply with helpful information and was very happy with the customer service and felt like my issue was resolved very well.
customer
Posted
I received my 2 Vitaly Ruin size 13 rings. I felt like a kid at Christmas ! These rings are superb quality and amazing design and they feel wonderful on my fingers. The photos on their website are great but the overwhelming feeling of absolute satisfaction as you hold such a work of art and then to slide these rings on. Wow !!! I own two pairs of Vitaly Faction earrings and my next purchase will be 2 Vitaly Strata bracelets. If you like something on their site,buy it ! It is the best in all categories. Vitaly jewelry is the best and I treasure all my purchases. Great job on making and delivering such fantastic products. I am a customer for life !
Alexander B.
Posted
Vitaly Design Service was so great. Super nice people. Was helped super quickly& my issue was fixed very quickly. Anyone who has questions don't hesitate :))
Francis
Posted
Accidentally ordered the wrong size and CS refunded within 5 minutes of submitting a ticket, no questions asked. Prompt and friendly. Will update when my order arrives
NICOLAS P.
Posted
The products are amazing, they ship quickly and the customer service is specially great and very fast. Nothing else to add. 5 star.
TomC
Posted
Superior customer service and very unique products. I love this company.
Luca
Posted
I love Vitality as a brand, and I was even more positively impressed by their support and customer service. They were amazing in answering all my questions and supporting me at every step. Thank you!
David F.
Posted
Their customer service was exceptional when it came to address a broken necklace. Richard and Aimee were quick to respond and issue a replacement. I’m satisfied with their customer service.