VitaspringsReviews of vitasprings.com

If I could give this place a minus rating I would. Terrible customer service, extremely slow processing and shipping. I still haven't received my order despite multiple calls and emails. Steer clear of this terrible company.

I was disgusted to find a very inappropriate product listed on their Bee Products page. I won't write the name here as this review might get flagged or not posted at all. Very unprofessional.

the tracking number does not work and also the company does not ship out the order I still have not received my order I called left messages and emailed the company as well no response.

Tracking link doesn’t work. Bad and rude customer service when contacted. They will not help you. Waiting to see if I will receive the order.

I placed an order for 3 bottles of Mason Natural Diabetes Trio from VitaSprings and to this day, I have not received my order. The tracking link doesn’t work, and there’s been no update or shipping confirmation. I’ve tried contacting their customer service, and they literally hung up on me when I called. No response to my follow-up. This is completely unprofessional and unacceptable. It feels like I’ve been scammed. I do not recommend buying from this company. I’m now filing a chargeback through my bank. If I could i would give a 0 star! When I asked for a refund he hung up on me. I called back and he was angry because I asked for a refund. I was told there's nothing they can do. These people are a scam.

I thought I should post my generally positive review of VitaSprings on this website, given the avalanche of negative reviews. On the one hand, it really shouldn't take more than a week after an order has been placed for that order to be on its way to the customer. On the other hand, I was actually able to correspond with an actual human being ("Andy") who was good enough to explain that orders that need to be fulfilled by using stock at the "warehouse" as contrasted to at the "store" are naturally going to take longer to ship. Also, this was a situation where I had been trying to get the product through Amazon but no vendors were shown as having inventory ready to sell. Further, the manufacturer's website was directing me to pick up the product at a Wegman's that is out of my general range for driving in my old age - so I was just grateful that any vendor had the product in inventory. Overall, if VitaSpring will continue to make the same effort with others as it made with me to keep the customer informed as to what's going on (in an era where we've all come to expect that the products will be on their way no later than a couple of days after ordering), their reputation that we see on this website will justifiably improve.

I ordered 1 bottle of 1200mg NOW red yeast rice tablets from these guys (Order #425359) way back on Tuesday, June, 18, 2024. I have contacted them twice since then and not one iota of either the bottle or a refund. They get your $$ and, in my case, never send me what I ordered or contact me to let me know what it going on hoping I'll forget it. Wanna lose some $$? Use these guys,

Be aware...these people are scammers. Ordered and paid order days ago and never received tracking number (or order). How can I get my money back?