Gail H.
Posted
It’s early to write a review
It’s early to write a review. But so far it’s been quite simple to get to know the devices, set them up with the proper tips, and insert them. Definitely can tell a difference in hearing.

Excellent
339 reviews
Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
339 approved reviews, newest moderated first
Gail H.
Posted
It’s early to write a review. But so far it’s been quite simple to get to know the devices, set them up with the proper tips, and insert them. Definitely can tell a difference in hearing.
Joe C.
Posted
My hearing has improved a lot with your hearing aids. Had an issue with my left one and customer service did a great job rectifying my issue. I highly recommend Vivtone.
Joseph H.
Posted
XPURE hearing aids are working very well. Setup was easy and love the Bluetooth accessibility. Customer service has been excellent
Gail
Posted
I was very pleased with the help I received when the hearing aids were not working for me. They are very pleasant and accommodating to make things right. I would recommend Vivtone to others.
LARRY G.
Posted
It was very easy to order they're hearing aids. Their customer service team are very friendly and easy to contact. The quality and price of they're hearing aids are very good.
briano
Posted
Easy to order and fast delivery
Mary B.
Posted
WORST SCAM COMPANY ON THE PLANET, AVOID LIKE THE PLAGUE. They offer 45 day guarantee for a total garbage product, knowing you will want a refund. Then they stall and try to upsell to the next garbage product, or run out the clock on the guarantee. (must be scanned before 45 days. I have been begging, begging for a refund for over 11 days. They wont give me an RMA. filing attorney generals complaint in multiple states ATM.
Response from Vivtone Hearing Aids· Oct 16, 2026
Hi Mary, We’re sorry for the frustrating delays and miscommunication during your refund request. We replied to your emails promptly, but email delivery issues likely prevented our messages from reaching you and created this misunderstanding. We successfully connected with you and have finalized your return and refund. Our 45-day satisfaction guarantee applies as stated. Contact [email protected] if you need help. We take your feedback seriously and apologize for all the trouble. Vivtone Customer Support
John A.
Posted
Excellent hearing aid