David P.
Posted
Exceptional customer service.
Accidentally put the wrong address in for shipping. Customer service was incredibly quick at resolving the issue and everything is back on track 10 out of 10 would definitely recommend using this again.

Average
141 reviews
Clear Vision. Fair Prices. Always Buy One, Get One Free.We believe great eyewear should be easy to choose and easy to afford. Shop stylish frames from $0 quality prescription lenses from $17.85 including clear, blue-light filtering, photochromic, blue-light photochromic, progressive, and tinted lenses.Every lens includes scratch-resistant, water- and oil-repellent, and anti-reflective coatings at no extra cost—because essential protection should never be an add-on. Better still, our long-term Buy One, Get One Free offer gives you a complete second pair of prescription glasses free, with no restrictions on lens type. Simple pricing, no hidden extras, and more ways to see your world clearly.
VlookGlasses (vlookoptical.com) has 141 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
141 approved reviews, newest moderated first
David P.
Posted
Accidentally put the wrong address in for shipping. Customer service was incredibly quick at resolving the issue and everything is back on track 10 out of 10 would definitely recommend using this again.
Lucie H.
Posted
This company it five stars because they not just care for the money you can spend they care more for the customer service than the money itself... They help you courteously and they make you feel important and valuable. Definitely I will buy more from this store.
Michael E.
Posted
I ordered 4 pair of glasses (regular and prescription sunglasses) I kept 3 and sent one back; I received a refund in 24 hours and all my email inquiries were answered in 12 hours; One frame I ordered I wanted 2 pairs of the same frame but they only had one frame available (weird) so I had to order an equal priced item (no problem) This company has a decent selection and average priced frames and lenses...so far, so good...
Carlos
Posted
Excellent quality of service and product. I loved my new glasses and my prescriptions was exact, the spectacular mount. The best thing was that the shipment was fast when processing my order. Really inexpensive glasses for all types of consumers. Thank all.
Alla S.
Posted
Like my new glasses! Great price, cool frame, fit perfectly!
Elliot L.
Posted
They have a generous return policy, which gave me peace of mind when making my purchase. It's great to know that they stand behind their products.
Linda H.
Posted
Did not respond to emails at first. Kept making excuses. Then the type.of lenses I need is progressive. Yhen they tell me it will cost more, pay it or get a refund. Thr worst customer service ever.
Response from VlookGlasses· Jun 25, 2023
We're sorry for the inconvenience caused. Our progressive lenses are more expensive than ordinary single vision lenses. If the lenses in your order are ordinary single vision lenses, you need to make up the lens price difference if you want to replace them with progressive lenses. Thank you for your understanding.
Red R.
Posted
Love these! Great quality! I receive so many compliments on these. My husband loves them!