Vonn LightingReviews of vonn.com

Took care of my issue with out any hassle

LOVED THE LIGHT I PURCHASED. UNIQUE AND PERFECT FOR MY NEW HOME

Love this light

Lights arrived promptly and are working just as advertised. We are very pleased

Purchased a linear LED fixture for my dining room two years ago. Definitely a statement piece. Unfortunately one of the LED strips is fading. I phoned Vonn Lighting’s Customer Service and received an EXCELLENT response. I explained the issue to Andrew, and he was quite gracious. He asked that I email proof of purchase, describe the problem and send some photographs. I did, and in no time at all they shipped a replacement fixture. It’s so refreshing when a company stands behind its products. I will purchase my next lighting fixture from Vonn; their fixtures are beautiful and I know I can count on them.

EDIT: I found the shipping notice in my Spam folder. It turns out not knowing my products were shipped was Yahoo's fault, not Vonn's. The online experience was fine, and my products arrive when I expected them to. My only complaint was that I never received any notification that they shipped (like it said I would when I placed my order). I didn't know when they would arrive or by what carrier. We were going to be gone for a few days and I had to impose on neighbors to keep an eye out for our package to be delivered.

They shipped my order to a UPS store. It was supposed to be shipped to my home. At no time did anyone tell me this.

Excellent Customer Service. Could not be happier. Artur was very helpful. I would purchase lights again from this company in a heart beat!