Bad
308 reviews
Rent or buy movies to watch instantly on your TV. Movies on demand, movie downloads, video on demand, pay per view.
Vudu (vudu.com) has 308 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
308 approved reviews, newest moderated first
Nicole A.
Posted
I was not given a refund for a purchase that I didn't make. I will no longer use Vudu to buy or watch anything! Plus my PIN was somehow erased that was supposed to protect my account. Customer Service is no help at all!
Kimberly R.
Posted
Vudu's updates to Roku streaming devices disable kids mode and any pins you have set on the account to where unauthorized purchases can be made to your account. They are aware of the problem, they have been aware of the problem, they are not planning on fixing it any time soon, and if it happens to someone else after me, here are the time stamps to prove they knew about it to go to a lawyer to get your money back with screenshots. You're welcome. Use literally ANY other streaming platform. Your information is not safeguarded with them.
Lonnie P.
Posted
Vudu is absolutly the worst company I have ever used. I am unable to sign because the website is the worst I have ever seen. It is next to impossible to sign in or edit any info. This company stock will bite the dust like netflix's. If it is so damn hard to correct or edit info so you can sign in then Vudu can kiss my As*
Vicki Z.
Posted
Vudu has the worst customer service of all time. I'm still waiting after many months for a response to 3 separate customer service communications. Requests were acknowledged, but nothing else. Search "Vudu customer service" online and you'll find lots of information about just how bad they are. Read the reddit postings about their customer service. Know before you buy. If you have any issue whatsoever with them (and lots of people do), you will not be able to get assistance. Period.
Charles D.
Posted
Terrible! Buffers every 20 secs!
Lynnette M.
Posted
I paid $28.58 to see the matrix just for it to expire within 24 hrs! That is ridiculous! Anytime I order any movie it don’t give me my full rental time, and after you buy movies they just disappear some how. This is a awful app, don’t waste your money!!
Kristy
Posted
Customer service is horrible. The movie cut me off in the middle of watching it and wanted me to rent it again to watch the last 10 minutes. CSR was rude and unprofessional and wouldn’t offer a refund. They clearly don’t care about their customers. That’s why they are a crappy low tier service. The CSR left me in the middle of a phone call. I don’t know what happened. She just left in the middle of a conversation
Mae
Posted
Similar to Tubi but not as good. You can often find movies that you'd have to pay to watch elsewhere. The app is easy to navigate. It runs smoothly on my Android phone and iPod. You can make a handy watchlist. If you stop in the middle of a movie or TV episode, you can later pick up right where you left off. A good option for their free movies if you don't mind commercials. Thanks, Vudu!
