Linda B.
Posted
The expediency of receiving my order…
The expediency of receiving my order and customer service was excellent even recommended suppliers for products they don’t have. Thank you Walking Pets.
Great
3,139 reviews
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
Linda B.
Posted
The expediency of receiving my order and customer service was excellent even recommended suppliers for products they don’t have. Thank you Walking Pets.
Jack H.
Posted
I paid for 2daw shipping. $100.it came in 4, when I was out of town. I would like my money back.
Response from Walkinpets· Apr 13, 2023
Jack, thanks for the input. We did ship this product on the scheduled day. We are going to follow up with Fedex and contact you directly regarding this issue.
Kissin Cow L.
Posted
The wrong size was accidentally sent to me. I had ordered the back and front harnesses in a size medium they arrived and worked GREAT!! Except the front one just seemed too big so I checked the size tag and realized it was a large. I sent an email to Walkin Pets and they emailed me back the same day, got the right size sent out to me and sent me a free shipping label to send the Large back!! The customer service I received felt amazing. I am so appreciative of that and absolutely love being able to help my 14 year old guy get up and outside etc. Thank you Walkin Pets!!(specifically Tsehaye for answering my email)
Mary M.
Posted
Received quickly & exactly what was described. My dog seems happy with the product.
Judith G.
Posted
The customer service was amazing. I reached out on a couple of occasions and my issue was resolved immediately. Thank you!
Response from Walkinpets· Apr 21, 2023
Judith, customers like you make our day! The entire team at Walkin’ Pets works very hard to make sure our customers are happy, and their pets remain active and enjoying life. Thank you for the great review!
Cherokee A.
Posted
I love the new harness. Overall buying experience was great
Response from Walkinpets· Apr 21, 2023
Hi Cherokee, Thank you for the great review. We’re so glad to hear you loved the experience, and that your Harness is helping your sweet pet! We’re happy to help you again, should you ever need additional assistance!
Maryann K.
Posted
The product is nice. But there should be instructions on how to secure the included straps.
Response from Walkinpets· Apr 19, 2023
Maryann, We’re happy to help should you have questions or need any assistance please call our Customer Care Service team (888) 253-0777.Thank you for the review.
KUNANI D.
Posted
I had so many questions. My 6 year old rabbit, Cam, recently started showing signs of paralysis in his hind legs. I wanted something that would help his quality of life. I sent one email through the website & Autumn, who deserves an award, responded so quickly & answered my 1000 questions. I have not got his wheels in the mail yet, but so far my experience has been nothing short of 5 stars.
Response from Walkinpets· Apr 19, 2023
What a great review! Thank you! Our team is always beyond pleased when we can make a pet parent’s and their furry family members’ life easier. Thank you so much for your review.