Great
3,139 reviews
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
Dominic
Posted
fantastic,my boy gets a second chance at walking!
Response from Walkinpets· Apr 1, 2023
Dominic, this makes our day! It is so exciting to hear of pets (and their human friends) who are able to regain useful motion. Thanks for taking the time to let us know how things are going for you.
Tonya C.
Posted
You cared enough about Shiloh to help both of us out. You will always have my patronage.
Response from Walkinpets· Apr 1, 2023
Tonya and Shiloh, thanks for the kind words. This is why we do what we do. If there is anything that we can do in the future to assist Shiloh, please do not hesitate to ask.
Umberto D.
Posted
Incredible and rapid service
Response from Walkinpets· Apr 1, 2023
Thank you, Umberto! "Incredible" and "rapid" are two of our favorite words in a review. Thanks for taking the time to give us such a great review!
Stewart
Posted
My dog passed away the day before my custom cart was delivered. I inquired about returning it, as I obviously had no use for it. I assumed that I would it be able to but thought I would just ask anyway. I received a personalized email from the company, firstly offering condolences. Then, letting me know that they could not accept the item back because it was discontinued (or something like that) but they were going to give me a FULL REFUND, and asked that I just donate the item to someone in need. In a time of horrible grief, this company shined. I am so appreciative of their generosity and they are clearly in the business of doing good for the world. A local veterinary office in my city is starting a PT program and was also very grateful for the product. Can’t tell you how impressed I am.
Response from Walkinpets· Apr 1, 2023
Stewart, please accept our condolences. Our hearts do go out to you. We are gratified that you were able to get the wheelchair into the hands of someone who will use it. In this case, we want to thank you for taking the time to put that product in the hands of your local vet.
fran
Posted
Very good service especially considering it was an overseas shipment
Response from Walkinpets· Apr 1, 2023
Thank you for the great review. We really do appreciate that you took the time to give us that great review. While overseas shipments can be tricky, our shipping team works hard to smooth the process.
anne W.
Posted
Item ordered arrived quickly and was a very good quailty. they seem to help him some.
Response from Walkinpets· Apr 1, 2023
Anne, we are so glad to hear of the quick arrival of product and the quality. Those are two areas on which we want to ensure that we hit the mark. Thanks so much for the great review.
Carol D.
Posted
Everything except one thing is acceptable about this company. The products are good, and fairly priced compared to other similar ones. The BIG problem here is the phone system. Very long waits with no option to be called back, with very annoyed loop of “music” and testimonials. Very nice representatives when you finally get someone, and most of the time they follow through. Only for my pet would I wait on hold this long!!!!!
Response from Walkinpets· Apr 1, 2023
Carol, thanks for your frank evaluation. I am happy to announce that we are actively adding to the customer care team as we want minimum phone times as much as our customers. Thank you for your kind words about the product and pricing. We appreciate your time.
Vanessa V.
Posted
Arrived very fast. Website had great information on how to measure.
Response from Walkinpets· Apr 1, 2023
Vanessa, thank you for the great review. Our Product Engineering Team is continually working on the measurement matrix on our site to assist our customers. We are so glad to hear that we hit the mark on this measurement. Thank you!
