WalkinpetsReviews of walkinpets.com

Very helpful customer support. Understanding when needed to return the item.

It was helpful. Make the extra large a little larger.

This company has changed my Great Dane's mobility with their amazing products. We now have a full wheelchair (4 wheels upgraded from 2 wheels) and it is a life changing product for my family. My dog's quality of life is greatly enhanced by his wheels and we will be forever grateful for this company and their amazing products. We started with the hind end wheels a couple years ago and now that our guy is getting older, we have moved to the 4 wheels. The wheels are intelligently designed and make a world of a difference.

I ordered a walk-in lift harness for my dog and it was to small. I went to the website and did an exchange for a bigger size, and then noticed a walk-in lift and step harness that I wanted instead and all I had to do is call and they set up for me to get that harness instead of the harness I had originally ordered. They are very easy to work with. My boy is 13 years old and is having trouble getting up by himself and I have been trying to find a harness that will work for both of us. I like this company because if you order a harness and it doesn’t work they will left you return it or exchange it for the same item or something different.

The company has a variety of items to assist a handicapped pet. Excellent service and customer service. Prices fair.

It was easy to order the braces with help by phone. When my dog became suddenly ill and died after the braces were shipped, sympathetic person on the phone quickly assisted me in arranging return of the package. I had the information for the return before the product arrived. I am very impressed with the caring and efficient personnel. Refund was prompt when I returned the items ( even though I was delayed going to the post office by my contracting Covid, the likely cause of my dog’s sudden deterioration and death). Thank you for the compassionate response.

Great item! Thanks!

Considering that the wheels cost me approximately $600, this purchase was one of my bigger mistakes. The video showed dogs running over grassy areas, not just smooth concrete. My dog could not walk in it over any surface that had so much as a crack or bump in it. It was a lot of money, but I was willing to try anything. I guess I am not sorry because I would never have forgiven myself if I had thought that I hadn't tried everything. Each dog is different, just like people, and I hope that my review does not dissuade others from trying the Walkin' Wheels, but I just feel a need to warn them not to get their hopes up too high.