Warmies USA Reviews | Read Customer Reviews of warmies.com

Warmies USA Reviews | Read Customer Reviews of warmies.com

Warmies USA reviews

Showing 10 reviews with 4 stars · Clear filters

alison C.
Posted Jul 12, 2025
Warmies made it right.
The Warmie had a burned smell after 60 seconds. I contacted customer and at first, the couldn’t help me. The representative said she could offer a 25% discount, but she ended up not being able to offer it on a new order that had just been made. She said she could cancel the new order, but couldn’t. Warmies reached out further and did help correct the problem. I do appreciate Warmies making it right.
Response from Warmies USA· Jul 14, 2025
Hi Alison, Thank you for reaching out. I see that you placed your order in January, and our team made every effort to accommodate your request regarding the issue you experienced. We understand how frustrating this situation has been, and we’re truly sorry for any confusion or inconvenience caused. Please know that we have fully refunded your entire order, and we are committed to making things right. Your feedback is important to us, and we are reviewing this matter internally to ensure a better experience for all our customers moving forward. If there's anything further we can do to assist you, please don’t hesitate to let us know. Warm regards, Warmies
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Lauren
Posted Mar 9, 2025
Giant Hedgehog :)
I love the giant hedgehog warmie! It's so amazing. I only wish that it had a little more stuffing in it. It's not quite as structured as I would want.
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J.T. A.
Posted Mar 8, 2025
Cute Beaver!
Beaver is cute and was easy to order and arrived promptly.
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Grammie
Posted Mar 8, 2025
Super Cute Warmie Junior Curly Bear
Super cute Warmies Junior curly brown teddy bear. A little smaller than expected, but will be perfect for my newborn granddaughter. One thing I would suggest, as I have seen others do, is to ship the Warmie in a plastic bag or better yet, a nice little cloth bag, within the shipping box. It's strange to just open the shipping box and have the Warmie laying there with no additional packaging. Thank you.
Response from Warmies USA· Mar 8, 2025
Dear Grammie, Thank you for sharing your thoughts and for choosing our Warmies Junior curly brown teddy bear for your granddaughter. We’re delighted to hear you find it super cute and perfect for your little one! We understand your concern about the packaging. Over the years, we’ve shipped countless Warmies, and we’ve found that our shipping boxes provide the best protection during transit. Additionally, we made a conscious decision to avoid using plastic bags. This is because the natural grain filling in our Warmies can be affected by moisture, and we’re committed to keeping our packaging as eco-friendly as possible. That said, your feedback about including a cloth bag is incredibly valuable, and we’ll absolutely share this with our team to consider for future enhancements! Thank you again for your thoughtful suggestion and for being part of the Warmies family. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Warmies Customer Care Team
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Linda
Posted Mar 6, 2025
Slippers
Easy to order & fast shipping were great. Soft scent is nice, as well as the slipper itself. The slippers are HUGE! Not safe to walk around in. The range is 6-10 and the receiver wears an 8. Too big of a range.
Response from Warmies USA· Mar 7, 2025
Hi Linda, Thank you for sharing your feedback with us! We're so glad to hear you enjoyed the ordering process, fast shipping, and the soft scent of the slippers. However, we’re sorry to learn that the sizing didn’t meet your expectations. Our slippers are designed with a relaxed fit, as they’re intended primarily for lounging and keeping your feet cozy while you’re curled up on the couch. To make this right, we’d be happy to assist you further. Please feel free to reach out to our team at [email protected] so we can explore a solution that works best for you. Thank you for giving us a chance to improve your experience. We value your input and are committed to ensuring your comfort and satisfaction. Warm regards, Warmies Team
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Janet
Posted Mar 6, 2025
My daughter’s love them!
My daughter’s love them!
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Donna Q.
Posted Mar 6, 2025
I love the Warmies I ordered from you
I love the Warmies I ordered from you. They are soft, cute and hopefully can ease my granddaughters to sleep. My only problem is the way the came. One had no instructions with it and the were just thrown in a box, no padding, no wrap just two stuffed animals in a box.
Response from Warmies USA· Mar 7, 2025
Dear Donna, Thank you for taking the time to share your feedback with us, and for your kind words about the Warmies! We’re delighted to hear that you love how soft and adorable they are, and we sincerely hope they bring comfort to your granddaughters. Additionally each Warmie comes with a hang tag that includes the heating instructions. If one of your Warmies didn’t have its tag, we’d be happy to send the instructions your way. Just let us know, and we’ll make sure you have all the information you need to use them safely and effectively. Regarding the packaging, we want to assure you that our approach is intentional. To protect the quality of the Warmies’ natural grain filling and reduce our environmental footprint, we avoid using plastic or additional wrapping materials. We understand this may feel less personal, but we’d like to reassure you that the box itself is designed to provide the best level of protection for the Warmies during shipping. Thank you again for bringing this to our attention. Feedback like yours helps us constantly improve our service and ensure customer satisfaction. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Warm regards, Warmies Team
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Wikipeak
Posted Mar 4, 2025
My granddaughter absolutely loved her…
My granddaughter absolutely loved her calico cat. She’s allergic to cats, but loves them, so this is the next best thing for her. I was a little disappointed, though, given the price of the stuffed animal, that after only a week the cat already needed a 2” repair of an open seam. I don’t believe it was intentionally left open for stuffings, as 2” of thread was hanging loose at one end. Sorry, Warmies, great product, but QC lacking here.
Response from Warmies USA· Mar 7, 2025
Dear Wikipeak, Thank you for sharing your feedback with us. We’re so glad your granddaughter loves her Calico Cat Warmies, and we’re truly sorry to hear about the issue with the seam. Quality is something we take seriously, and it’s clear we’ve fallen short this time. To resolve this, we’d be happy to assist you further. Please reach out to us at [email protected], and our team will work with you to make this right, whether that’s a repair, replacement, or any other solution that ensures your satisfaction. We value your trust and appreciate your understanding as we work to improve. Thank you again for bringing this to our attention! Warm regards, The Warmies Team
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