Joseph E.
Posted
Awesome service and quick turnaround
Awesome service and quick turnaround. My only issue was the lack of acceptable/authorized repair shops in my area.
Great
486 reviews
Warranty Life provides free online access to manage, protect & repair your stuff. Save time & money!
Warranty Life (warrantylife.com) has 486 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
486 approved reviews, newest moderated first
Joseph E.
Posted
Awesome service and quick turnaround. My only issue was the lack of acceptable/authorized repair shops in my area.
dgriffin
Posted
I was nervous because some of the reviews were bad, but if you follow the process and download register the product, its a pretty easy process. I had cracked my iphone 8plus screen, I filed the claim, took a picture of the before and after repair and submitted my documents. The only thing was going to UBreakIfix. The instructions say that UBIF should sign in and confirm the reimbursement but they knew nothing about it. YOU WILL HAVE TO PAY UPFRONT for the repair! KEEP YOUR RECEIPTS THAT SHOW ITS PAID BY YOU!! I completed my claim process in 4 days, don't delay. I got my refund about 7 business days later.
Tara
Posted
They did what they say would do for sure... just took them a couple reminders and a week later. But overall happy with experience.
Mike
Posted
Submitted a claim and received the following response: "THE KEY PROGRAM IS IN A TRANSITION PERIOD. WARRANTY LIFE CURRENTLY CANNOT PROCEED WITH YOUR CLAIM. YOU MAY CHOOSE TO FIX YOUR DEVICE, HOWEVER WE CANNOT GUARANTEE REIMBURSEMENT DUE TO A DISAGREEMENT WITH THE MANUFACTURER. SHOULD YOU PROCEED TO FIX YOUR DEVICE WITHOUT AUTHORIZATION, YOUR CLAIM MAY BE DENIED. IF YOU DECIDE TO PROCEED WITH REPAIR, KEEP ALL REPAIR RECORDS FOR SUBMISSION ONCE THE ISSUE HAS BEEN RESOLVED. WE HOPE TO RESOLVE THIS ISSUE SOON AND APOLOGIZE FOR THE DELAY." I really dont care about your dispute with a manufacturer, I paid for a service, and I expect get get what I paid for. They can argue with the manufacturer on their time and dime.
Response from Warranty Life· Jul 23, 2019
This has been a temporary issue. Please reach out to customer service again, if they have not already contacted you on this matter. Feel free to edit your review if the issue has been resolved. Thank you.
Daniel R.
Posted
Excellent service. Quick with responses and everything is documented.
Butterfingers
Posted
Emailed questions but received very generic responses. However payment was quickly received.
Tina Marie S.
Posted
Didn’t get full refund more like 1/2 refund but at least it was something. Many back & forth emails asking for pics of SIM card until I remembered I didn’t get the sim from them. A challenge to get through it an already tough situation however I did get a refund quickly. I didn’t have a choices on type of plan thru gazelle.
Response from Warranty Life· Jul 17, 2019
Hello Tina, we did evaluate your claim correctly but the plan you purchased does have a deductible. I am glad we were able to help you.
Amanda M.
Posted
Quick efficent