ChiyoReviews of wearechiyo.com

The food was so easy and good. Perfect delivery for arrival home from the hospital postpartum, took all the pressure off organizing a meal train or sleep deprived assembly. Would recommend as a gift to someone you care about, especially yourself.

I ordered Chiyo for the first time and LOVED it. All the food was super fresh and delicious. It’s also packaged so conveniently and easy to heat up, which is great for when I’m busy working throughout the day. I just made my second order and would highly recommend!!

After I gave birth to my second kid, I was so grateful to have Chiyo's postpartum meal delivery package for 6 weeks. It was also exciting to open the package every week to see what meals and snacks were ahead. All the snacks were amazing and even my toddler enjoyed them! The meals were so easy to warm up as well. It also helped that I knew that I was eating something nutritious that was great for my body during that time rather than ordering takeout. I have highly recommended this meal delivery service to my friends.

I love their postpartum broth and tonic bundle! Someone bought it for me postpartum and now it’s my go-to gift for new moms. And the customer service is fantastic, personal, and responsive.

Highly recommend!! Sarah my concierge was wonderful. Food was delicious. Had some initial Issues with delivery, but Chiyo was quick to fix. Really helps mamas in postpartum- worth every dollar for as long as you can do it! The snacks are also incredible and you receive plenty of food!!!

I had the six week postpartum plan and it was an absolutely phenomenal experience. My allergies were taken into consideration and I never had an issue with substitutions or worrying about any interactions. When I reached out with questions or an ask, the team was super responsive, kind, and helpful. Having such delicious and nutritious food designed specifically to support me in this unique phase of life was such a gift and I could not be happier. The food was also so delicious and generously portioned - I basically was able to freeze an extra week or two's worth of meals because of it!

Disappointing experience – not worth the money I don’t usually write negative reviews for small, women-owned businesses, but I feel I have to share my experience with Chiyo’s postpartum meal service because postpartum is such a delicate time in a woman’s life. Chiyo claims their meals are based on Traditional Chinese Medicine (TCM), but I was disappointed to find that very few meals actually incorporated traditional herbs or ingredients and the principles of TCM. Instead, the meals were very Americanized, heavy on chicken, turkey, fish, or tofu, and included very little beef. Turkey, tofu, and white fish are cooling proteins based on TCM. Beef is considered crucial in postpartum recovery and so are warming proteins, especially for rebuilding blood after hemorrhage (which I experienced). I was genuinely surprised that this wasn’t reflected in their meal plans. Flavor-wise, I didn’t find the meals enjoyable, and neither did my mom or husband, who would often eat the leftovers since the portions were quite large. They consistently described the food as bland and tasteless. The delivery process was another major issue. Unlike other postpartum services that hand-deliver fresh meals, Chiyo uses UPS. Almost every delivery arrived with problems—spilled containers, boxes with the tape coming off, and meals showing up late in the evening. In one shipment, the food didn’t arrive until after 8pm with all the ice packs fully melted, and some containers open. After eating one of those meals, I ended up with severe diarrhea. On top of that, over Labor Day weekend Chiyo notified me *the Friday before* that no meals would be sent that week. This left my family scrambling to buy groceries and plan meals at the last minute. Instead of offering a refund, they issued a gift card, which felt dismissive and unhelpful given the circumstances. Ultimately, I canceled my 6-week prepaid subscription and requested a proper refund back to my credit card (not gift cards). For the combination of poor service, lackluster food, and unreliable deliveries, I cannot recommend Chiyo. My mom’s home-cooked meals ended up being far more nourishing, flavorful, and reliable. Bottom line: Do not waste your money on this service.

Food: couldn’t try any meals as they all contained coconut (a sensitivity for me). Ingredients were not listed on the website. Customer service: at first I received responsive customer service. I ordered an Intro pack $230. It was delivered on the wrong date and with meals that contained my allergens. Customer service quickly responded and they said they would send me new meals without my allergens on a specific date. I replied to say I would not be home and requested another date. I did not get a response and my meals were delivered on their original date when I was not home. Of the new meals, one of the meals contained an allergen that was explicitly communicated. I contacted customer service again and never heard back. Very frustrating.