WebflowReviews of webflow.com

Shocking customer service and forget about the enterprise team. They have no interest in helping you

Good tool for my website

Really unnecessary hard to use platform. I guess it MIGHT be okay for designers? But for anyone else in the team its horrible. Adding additional options for marketing to use is also horrible

I wish I could give a 0 star, I've been designing websites for 36 years but cannot get my head around webflow admin panel or even find my account half the time, their navigation and design elements are hideously unintuative and slow to respond. I bought a template and used it for a few weeks, now it keeps asking me to buy a template, I really despise their design environment and their packages are quite confusing. A Support question took a few days to be answered. I read the DIVI reviews here and the contrast could not be greater (take note webflow), I'm shifting to elegant themes, sod the template lost investment, support is paramount and after reading the reviews for webflow here, I am amazed they are still in business.

Waiting since ten days (10!) for a customer support answer. I've never encountered anything near that, and I've contacted airlines, post office, DMV, etc. I'm contacting them about an error on THEIR side, which holds me back. Unbelievable!

Not a bad tool but I really think they need to improve the usability of their app. Figma is so easy to use, but Webflow is so difficult. Why? They should really try to make their app more user friendly. Though, I think it's pretty powerful still. Hence, 3 stars...

customer support is non-existent

The possibilities are endless. I have created dozens of websites and everything works like a charm, the only limit is your imagination. They should focus on creating a better experience for Editor though – but overal, amazing product.