WebHostingPadReviews of webhostingpad.com

I have been using their hosting services for a couple months now, and ever since I've experienced very slow loading on their server. To make matters worse, my websites keep going down, and customers are unable to use the websites. I have no access to my websites, and they are currently down. I contacted support on Friday, and they have yet to get any reply from them. My experience has not been good, and I wouldn't recommend them to others. I have been with Blue Host for 5 years, using a shared server with the same 2 active websites and 1 inactive website, and have never had this kind of issue with slow speed and a lot of down time. I left that host because the renewal cost was too high. The other host before you told me they were able to handle the websites, and I purchased their large plan with unlimited space, which turned out to be a lie just like you! I purchased a 5-year hosting plan from you with the power plan plus package that offers unlimited space, so how am I using up resources that caused downtime and slow speed issues? When, in fact, you are selling a service that you are unable to accommodate and then have the audacity to turn the blame on the customer.  You are now admitting that you have limited resources after you collected my MONEY! Your reply displays the poor customer service that you truly offer. I'm still waiting on the hosting password to access the account so I can move my websites. Note to others: Some things they don't inform customers about until after the purchase. I lost all my emails when they transferred the websites, and they didn't believe it was important to inform me that they don't transfer emails until after the move. So, for those who have important emails that they wouldn't want to lose, save yourself the headache. I wish I had known before, because I wouldn't have purchased the package in the first place.

Webhostingpad has got to be one of the worst hosting companies. I say this with sadness as they are an American company (Pretty sure). They have decent pricing and that is the lure that brings people in. Their support is unhelpful and rude. They brag about 99% uptime but I had endless sites down all the time, I would contact them and they were completely unaware until I pointed it out, you would think they had alerts set up. They are the kings of saying that's not my job and leaving you hanging. Email through them is far from acceptable. You have many options for Hosting services, this should not be on your short list. Do your due diligence.

False advertising! NO dedicated IP, NO SSL for Power Plan Plus(they do say YES in Chinese version)! low efficiency! ask for refund and no follow up!!! It is NOT true!!! I asked for refund on May 23rd, then you replied the next day and never proceed for refund! Stay away from they! the Chinese version do says dedicated IP included!