Marina V.
Posted
The software works really well and I had no problems, but its service is really bad because they give half answers and are really unwilling to provide service except through the external bod
I purchased the dating software in 2019 and websplosion.com installed it for me at a hosting company on a server I rented. When I purchased the software, I also ordered 1,000 fake profiles so that whoever comes to register will not find that the site is empty. After installation, I found to my delight that websplosion.com had installed 2,000 profiles. I soon discovered that even 2000 profiles are not enough, especially if the site is aimed at the whole world. After about a year, a problem arose with the hosting company (my partner did not pay them), and the software with all the profiles registered up to that time were deleted. I went back and turned to websplosion.com and asked them to install the software again. They charged me $100 for that. Since then, for several years the software has been working perfectly without any glitches. Recently, I wanted to switch hosting and again I contacted websplosion.com to make the switch, but they directed me to an external body where I am supposed to indicate how much I am willing to pay for the work. I registered with the external body and offered between $30 and $2000, assuming that I could always bargain. But no one got back to me. Therefore, for the purpose of transferring hosting, I hired the service of someone from Fiverr who was not really successful with transferring the software, so I constantly have problems with the emails on the site. Now that I've switched hosting, I wanted to update the PHP and the websplosion.com service informed me that I only get updates for 3 years. In short, the software works really well and I had no problems, but its service is really bad because they give half answers and are really unwilling to provide service except through the external body.



