Lyle
Posted
Overall Satisfied
The controller works well. The package tracking wasn't great, but overall, I'm satisfied

Average
650 reviews
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
Showing 64 reviews with 4 stars · Clear filters
Lyle
Posted
The controller works well. The package tracking wasn't great, but overall, I'm satisfied
AK-MD
Posted
Quick resolution of discount request for a projector and order was sent in a timely manner. Website can definitely use periodic updates as all the discounts are not auto populated in the order page.
Christian F.
Posted
The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home button. The voice button also doesn’t work. Aside from that, I am able to mostly navigate as is. Update: This remote does work, just not as a factory replacement for the dice. After the WEMAX team reached out to me, they were really helpful with troubleshooting and ultimately providing a replacement. Thank you Wemax team!
Response from wemax.com· Oct 29, 2024
Hi Christian, We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience. Kind regards, WEMAX
Joseph G.
Posted
Very good product. Be aware that the projector has no female mounting. So the projector cannot be mounted on a tripod that uses a mounting screw. Wemax does make a tripod that uses a metal sleeve that enables you to mount the projector on a tripod.
Response from wemax.com· Oct 17, 2024
Hi Joseph, Thank you for your positive feedback. We are committed to continuously improving our service to exceed your expectations. If you have any questions, don't hesitate to reach out to us at [email protected]. We're here to help. Best regards, WEMAX
harry N.
Posted
The remote control is very good, the shipping should come earlier.
john R.
Posted
So far I m happy. Not quite set up perfectly yet, still working on placement of the projector and keystone alignment. There are a couple of wavy areas on the screen I'm not happy with, and the instructions are lacking.
CARLOS E.
Posted
Good products
Timothy J.
Posted
Good overall service