Jess W.
Posted
Very reliable platform
Very reliable platform. When encountering an issue, customer service responded within a reasonable time and were very helpful.

Average
787 reviews
WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
Showing 462 reviews with 5 stars · Clear filters
Jess W.
Posted
Very reliable platform. When encountering an issue, customer service responded within a reasonable time and were very helpful.
Eric F.
Posted
Transactions are processed swiftly and correctly! I found their customer service rep (whose name is Dia) to be very helpful, polite, and fast to respond! Very happy to conduct business with WePay! Randy Fruechting
Sherri B.
Posted
What a pleasure to work with WePay. We set up our account right before Black Friday and had a great sales weeekend. WePay needed additional verification to authenticate our account, I got really nervous that there was no phone number to call for support and sent an email asking questions. Phil from the support team got in touch with me and brilliantly walked me through the process to gather a few documents. He would keep me updated through each step and really made me feel taken care of. I'm extremely impressed with the support and not only would I recommend WePay, but I know if there is the slightest issue that comes up, support will take care of me!!! Thank you WePay and huge thanks to Phil for providing such epic customer service!!
Debbie K.
Posted
I got excellent help from somebody called Biff! Helped me with my problem and was prompt to reply (always got back to me the next day)
Pope Frank M.
Posted
Carrie had a great response to a customer service question.
Mike S.
Posted
I initially had problems verifying my account for a donation on my mobile device. I had a prompt reply to my request for assistance and Dia got the job done for me. I appreciate your support
Janet B.
Posted
I was very pleased with the service.Mira and Jeffrey was very helpful in solving my problem. I would definitely recommend this company to friends and family.Thank you very much for all your work !
Vicki M M.
Posted
When I can, this is where I donate to help others. I don’t know what happened, but for some reason a donation I made in June of 2016 was not dispersed, and instead of applying it elsewhere (I never would have known the difference) or just keeping it, they refunded it to a bank card that had been replaced over a year ago. Surprised was I when the refund had already gone into my account. I hope that I never need to, but if I ever do need help or know someone who does, this is where I’ll go