WePayReviews of wepay.com

Sean was very helpful getting the information I needed. I do wish the reporting function directly from WePay was more robust.

Associate was timely and thorough in providing needed information regarding my help-ticket.

The biggest issue I have is that they do not have a customer service line/phone number. Everything has got to go through e-mail support which takes at least 24 hours for a response. I've had clients complain and it causes delays for us. It's especially when there are clients that are not tech saavy

I reached out to WePay for an issue with a refund that had been processed. I worked with Seán to resolve our issue. My only complaint is we were not able to receive immediate assistance. However, once we were connected with Seán he responded quickly to my emails and was professional. He was very patient as I was communicating with an outside agency about their refund we processed via WePay. He was friendly, kind, and thurough in all communications.

The response to my support request was pretty quick and Sean handled it very well, with several follow-ups within 24-48 hours.

Mira at WePay was very helpful. My questions were addressed in a timely manner: the responses were clear and concise. She was also encouraging and approachable in all her comments. Thank you!

Sean was very professional, and prompt in service! He helped us with our problem which gave us confidence in our choice to use WePay. Thanks Sean!!!

Thanks for your help me with my account thanks Mira