Jared J.
Posted
Awesome Pictures
My girlfriend and I are so happy with how the portrait turned out!! They do such an amazing job and the customer service was second to none. You won’t regret it!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Jared J.
Posted
My girlfriend and I are so happy with how the portrait turned out!! They do such an amazing job and the customer service was second to none. You won’t regret it!
Jeffry M.
Posted
Amazing work
Elyse K.
Posted
The print was inaccurate
Response from West & Willow· Aug 20, 2024
Hi Elyse, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Bobbi L.
Posted
Fantastic job getting my best friend’s true nature captured. Thank you so much. This will be treasured, as he will be forever missed!!
customer
Posted
great company. we love our pic and love gift giving West and Willow products.
Desiree
Posted
I have to admit, a West & Willow ad on social media got me! Before I knew it, I had made yet another impulse purchase…but this one was absolutely worth it! The digital drawing of my dog was amazing - it looked EXACTLY like her! They were able to really capture her essence. My only (minor) complaints are that I wished it included more of her body instead of just the head and neck - there was a lot of “empty space.” The frame itself had a couple little dings and flaws but that’s being super picky. If you love your animal(s) it certainly is a beautiful way to showcase that.
Response from West & Willow· Aug 20, 2024
Hi Desiree, Thanks for sharing your feedback. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Theodora B.
Posted
I was disappointed in the use of colour in the picture (her chin is red). Also, the image is very much like a comic vs modern and clean. I had ordered the electronic file which I never received.
Response from West & Willow· Aug 20, 2024
Hello Theodora, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
Sydney H.
Posted
Received within the stated timeframe. Excellent packaging. And the framed art piece is cute as a button. Recommended. I’ll do another piece. Thank you