Lisa S.
Posted
This is my 2nd portrait
This is my 2nd portrait. We love ❤️ them. Everyone who sees it comments how cute it is. Gifted one as a Christmas present. They loved it.

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Lisa S.
Posted
This is my 2nd portrait. We love ❤️ them. Everyone who sees it comments how cute it is. Gifted one as a Christmas present. They loved it.
Sherry J.
Posted
The picture was great, looked just like my babies.
Heather A.
Posted
Quality is amazing! I wish they would send a proof before shipping, because I wish I would have picked a different image after it arrived, but still love it!
Patricia B.
Posted
They are prompt, courteous and do an amazing job. I have given a few of these portraits as gifts after receiving one of my dog as a gift. People LOVE it!!
SALLY H.
Posted
I am giving this 2 stars instead of 1 due to the fact I did get a refund, but only really after insisting. The quality of the product was very poor. Only 1 corner of the frame was joined together, the other 3 all had a gap. But the worst thing was my cat is a long haired snub nosed grey Persian with blue eyes, and the cat drawn was brown eyed and creams and brown in color, pointed nose. Would not recommend.
Response from West & Willow· Aug 13, 2024
Hi Sally, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
customer
Posted
Amazing gift! Just as promised!
Paige G.
Posted
I made two separate orders within 5 mins of each other. The first order arrived and I love it. However, I never received my second order and I have not heard back from customer service regarding an order status.
Response from West & Willow· Aug 13, 2024
Hello Paige, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Alysse C.
Posted
We absolutely love our print it is so adorable and looks just like our cute doggies!