Jordan
Posted
The portrait came super fast and looks…
The portrait came super fast and looks amazing!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Jordan
Posted
The portrait came super fast and looks amazing!
Maria G.
Posted
Beautiful print of my cat. I’m very happy with the results.
Stephanie W.
Posted
Even better than I had hoped! The portrait came very quickly, less than a week from order to delivery. The frame is noice quality and the picture itself is absolutely perfect. The printing is high quality and my husband and I love it. 100% worth the splurge. Could not be happier and could not recommend more, just perfect!
Madison S.
Posted
Worst customer service and experience I have ever received. My order did not deliver before Mother’s Day as they advertised and 2 times my order was wrong. Very disappointed and will not be a returning customer.
Response from West & Willow· Aug 2, 2024
Hi Madison, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Heather B.
Posted
Communication was excellent. This print is even more amazing than the last one we ordered two years ago for our other dog as it is more digitized and looks less like just a plain photo. I wish both prints had that same uniqueness.
KED
Posted
Took longer than told and quality is good. Do I think it’s worth $79. No. Still waiting for mug. Supposed to be here last Saturday. 😕
Response from West & Willow· Aug 2, 2024
Hi Kym, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Franca R.
Posted
Beautifully mastered the portrait is identical to the picture you submit! Even better the portraits look alive
Brad
Posted
I don’t want this to be too negative, but I was expecting a little better from the picture of my pup. It ended up looking cheesy and I’m just going to throw it away unfortunately. The frame was nice, but I was a little disappointed otherwise. There needs to be a preview before you buy, I wouldn’t have ordered this.
Response from West & Willow· Aug 2, 2024
Hi Brad, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.