Paula
Posted
A beautiful print
A beautiful print; captured the essence of the doggo.

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Paula
Posted
A beautiful print; captured the essence of the doggo.
Kourtney W.
Posted
Best customer service ever!!
TB
Posted
So the portrait of my cat came out wonderful. I love it so much. The reason I give 4 stars, is because 2 months ago I made my first purchase, a pet portrait of my dog. Unfortunately, the images of the two pets look different. As if they were created by different artists. My cat looks realistic and the dog looks more abstract. I really like them both, just wish they were done with the same level of detail.
Response from West & Willow· Aug 2, 2024
Hi Tonie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Christy B.
Posted
I ordered 3 dog pictures and couldn't be happier. I was hesitant because you don't get an opportunity to "approve" the artist's rendition, but am so glad I went ahead with my purchase. I LOVE the finished product and could not be happier. I did not order frames, so I can't comment on that aspect.
Kristen L.
Posted
Photo of pet isn’t really what I was expecting. I wish there was at least one chance to ask for edits.
Response from West & Willow· Aug 2, 2024
Hi Kristen, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Jamie J.
Posted
Best customer service around! I will be shopping with West and Willow again!
Danika Herrera S.
Posted
I purchased a framed portrait of my English Bulldog that recently crossed the rainbow bridge. I was nervous at first because you don’t see a proof after sending in a photo, but when I got the package, it was perfect. Happy tears all around. I’m planning to get another one for a coworker who just lost her pup as well. Overall, a beautiful way to remember our dog and keep her in our home forever.
Amy O.
Posted
Customer service was great in getting the quality of pictures that they needed. We got a picture of our 3 dogs, and the one dog just didn’t look like herself. Not sure if it was the picture I sent or the technology they use.
Response from West & Willow· Aug 2, 2024
Hi Amy, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.