Marie A.
Posted
Absolutely love how West and Willow…
Absolutely love how West and Willow captured our Koko! Customer service is also top notch! Thank you!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Marie A.
Posted
Absolutely love how West and Willow captured our Koko! Customer service is also top notch! Thank you!
Tracy
Posted
I ordered a portrait of our dog that recently passed away. Was expensive for the size and looked NOTHING like the photo!
Response from West & Willow· Mar 14, 2024
Hi Tracy, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Estrella V.
Posted
Very helpful customer service and flexibility until we get what we like. Beautiful art and framing. Will have my forever memories of my pets
Ellen D.
Posted
Ordering process was easy
Response from West & Willow· Mar 14, 2024
Hi Ellen, We are so pleased that the order process went smoothly! Thank you for joining the West & Willow family. 😍
gretchen B.
Posted
The likeness is incredible. They did such a good job of honoring the memory of two of our sweet boys that we lost. Would highly recommend them to anyone.
Craig C.
Posted
Team members have been super responsive, patient and understanding... The quality of the picture is excellent and delivery was super fast. They are super helpful as I had some color issues with Kooper but within days they had a new picture on it's way back to me... Kooper and I thank you very much...
Krystle P.
Posted
So happy with my purchase. My good friends pup passed away, and the artist captured every detail from the photo I provided them. This is my 3rd purchase from West & Willow and they never disappoint.
Holli J.
Posted
I am so happy with how my portrait of my 2 dogs turned out. The process was super easy also. I uploaded 2 individual pics, chose my background and frame. I must also add that the process said it could take 6-8 weeks and I got it in 1-1.5 weeks.