Alexandra A.
Posted
There was an error in a dog’s name on…
There was an error in a dog’s name on the final product which I gave as a gift. They immediately handled the situation and have resent a correction! Great customer service!

Great
18,273 reviews
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Alexandra A.
Posted
There was an error in a dog’s name on the final product which I gave as a gift. They immediately handled the situation and have resent a correction! Great customer service!
Kayla O.
Posted
West and Willow made everything perfect with no hassle. Communication was easy and they were quick to respond with detailed emails, and were very polite. Very easy company to work with if changes need to be made to your previous or existing order. Customer service 10/10
Suzi D.
Posted
Website is easy to use. No complaints at all!
Bianca P.
Posted
Great help, I felt so guilty about the fact that I didn’t like it but everyone was so nice and helpful:
James M.
Posted
West and Willow did an amazing job with our pictures! Customer service is top notch and I'd gladly recommend them to anyone!
Denise H.
Posted
Amazing quality! The picture is something that we will cherish our whole lives! Great company and very responsive to questions and inquiries. I recommend 150+%!!!!
Madison H.
Posted
The portrait turned out absolutely perfect!!!!
Helene
Posted
items were easy to order and arrived quickly as ordered.